Account Manager

Park Avenue Group has partnered with a growing compounding pharmacy in Fort Lauderdale, Florida, to find a motivated and customer-focused Account Manager. This position will be responsible for managing customer relationships, coordinating daily orders, onboarding new accounts, and driving business growth while delivering exceptional customer service.

Key Responsibilities

Develop and maintain strong relationships with prescribers, clinics, and existing customer accounts.

Identify new business opportunities and onboard new customers to expand the company's client base.

Manage daily order processing, fulfillment coordination, and shipment tracking.

Respond to customer inquiries, provide order updates, and resolve issues promptly.

Maintain regular communication with key accounts to strengthen customer satisfaction and retention.

Identify opportunities to increase sales and expand existing customer relationships.

Communicate medication pricing, delivery options, and order details to customers.

Collaborate with internal teams to ensure accurate order fulfillment and a positive customer experience.

Qualifications

Experience in account management, inside sales, customer service, or business development.

Pharmaceutical, compounding pharmacy, or healthcare industry experience preferred.

Strong relationship-building, communication, and customer service skills.

Proven ability to identify sales opportunities and grow customer accounts.

Excellent organizational skills with the ability to manage multiple priorities.

Proactive, detail-oriented, and results-driven approach.

Proficiency with Microsoft Office and CRM systems preferred.