Account Manager

Atomic Data

United States · $70k–$85k a year · Posted October 16, 2026

Pay compared with the market

This listing pays about $77,500 a year. Across 466 open account manager listings that state pay, the middle half runs $47,000 to $110,000 and the median is $80,000. That is inside the middle half of those listings, 3% below the median.

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About the job

Apply Description

Department : Client Engagement

Reports to : Director of Client Engagement

Department Growth Path: Enterprise Account Manager

Job Summary

The Account Manager is responsible for owning and strengthening client relationships within an assigned portfolio of accounts. This role serves as the primary point of contact and trusted advisor to clients, ensuring alignment between business objectives and technology solutions while delivering an exceptional client experience.

Success in this role is defined by long-term client retention, strong satisfaction and advocacy, and meaningful revenue growth within existing accounts. The Account Manager proactively identifies opportunities to expand value, deepen partnerships, and drive recurring revenue growth while maintaining a high standard of service and relationship excellence.

Essential Functions

Serve as the primary relationship owner for assigned accounts, building trusted advisor status across technical and executive stakeholders

Prepare for and lead recurring client meetings to ensure alignment on business objectives, technology performance, priorities, and future initiatives

Lead periodic account reviews and roadmap planning sessions focused on value realization, optimization, and long-term partnership growth

Develop and execute strategic account plans that prioritize retention, client satisfaction, and sustained revenue expansion

Identify and advance opportunities to increase service adoption, expand scope, and deepen client engagement in alignment with business needs

Analyze client network diagrams, invoices, architecture documentation, and service utilization to uncover opportunities for optimization and growth

Monitor and forecast account performance using defined health, satisfaction, and revenue indicators

Partner closely with Outside Sales, Engineering, and Frontline teams to coordinate expansion initiatives and ensure seamless client experiences

Act as a client advocate internally while aligning recommendations to company capabilities and strategic objectives

Own the client lifecycle from onboarding through ongoing partnership, ensuring smooth transitions, successful adoption, and continued value delivery

Requirements

Demonstrated ability to manage client relationships and lead recurring meetings

Ability to read and understand client network diagrams, invoices, and client architecture documentation

Strong knowledge of tracking performance metrics and forecasting to inform decision-making and drive results.

Deep understanding of client health metrics and their impact on retention, satisfaction, growth, and overall client success.

Ability to coordinate multiple projects, monitor progress, and ensure tasks are completed.

Proven success retaining and growing accounts through relationship management and consistent service delivery

Experience influencing senior stakeholders internally and externally

Ability to translate complex technical environments into business-level strategy

Ability to collaborate effectively with outside sales, engineering, and Frontline teams

Proficiency with CRM and ticketing systems (preferably HubSpot/Autotask) including forecasting and account health tracking

Demonstrated success managing and expanding large, complex enterprise accounts

Salary Description $70,000 - $85,000