National Account Manager

Job Requirements

Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

We are seeking an exceptional and fearless Account Manager to join our team and drive revenue growth within our existing client portfolio. As an Account Manager, you will play a pivotal role in building and maintaining deep, enduring relationships with our key customers, becoming an indispensable partner in their ultimate business success. You will identify and pursue upsell and cross-sell opportunities with a fearless approach, always seeking to push boundaries and exceed expectations.

What You'll Do:

Achieve and overachieve aggressive Upsell and Renewal quota

Develop and nurture profound relationships with key executive decision-makers at assigned client accounts, acting as a catalyst for transformative partnerships

Infuse these connections with creativity and a strong point of view, driving mutual success through innovative collaboration

Engage broadly and deeply with customers’ executives, champions, end-users, and even detractors but understand how deals progress and successfully close

Proactively identify and pursue upsell and cross-sell opportunities by applying a keen business acumen and innovative solutions

Bring a fresh and creative mindset to negotiation processes, ensuring renewal agreements result in mutual value for both customers and the employer

Infuse negotiations with creativity, fostering partnerships that seamlessly align with business objectives and contribute to lasting success

Collaborate seamlessly with internal teams to foster innovation

Embrace constructive tension and creative ideas, creating an environment where unique perspectives contribute to the evolution of strategies and drive continuous growth

Develop intricate sales proposals with a compelling focus on storytelling

Command the room with an innovative presentation style that resonates compellingly with diverse audiences, ensuring a memorable and impactful delivery of proposals

What You've Done:

5+ years of experience in successful quota-carrying sales

Industry experience selling an HR/TA technology solution or related technologies

Heathcare experience a plus

The ability to comprehend and navigate technical, financial, and personal impacts, leveraging this understanding to drive the business forward

Possesses a growth mindset, continuously seeking learning opportunities and embracing challenges as opportunities for personal and professional development

Demonstrates active listening by prioritizing understanding before responding, fostering open communication, and ensuring a deep understanding of client needs for effective collaboration and lasting success

Insatiable curiosity and coupled with above active listening skills focus on learning all about customers’ business models, successes, challenges and opportunities to positively impact their business

Demonstrates a high level of resilience, effectively managing setbacks and maintaining a positive outlook in the face of adversity

Maintains a strong sense of accountability, taking ownership of actions and decisions, and striving to deliver exceptional results

Recognizes the significance of understanding that every interaction with a customer or prospect is a negotiation

(If based within 50 miles of Horsham, PA, this would be 5 days/week on-site.)

Benefits

We want you to be your best self and to pursue your passions!

Benefits/programs to support holistic employee health

Flexible hours and working schedules

Growing organization with career pathing and development opportunities

Tons of perks and extras in every location for all Phenoms!

Salary

Expected salary range $125,000 - $145,000

Please note the Salary range is subject to change in the future in accordance with Phenom’s policies

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!

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