Quality Assurance Specialist (Aerospace) (GS-13)

Summary

As a Quality Assurance Specialist (Aerospace) within the Aircraft Operations Division, you will provide technical leadership for aircraft maintenance, quality, production, and support activities. You will coordinate maintenance planning, contractor oversight, technical compliance, risk management, and cross-functional efforts to ensure safe, reliable, and mission-ready NASA aircraft.

Duties

Serves as Back Shop Lead, providing technical leadership for structural repair, corrosion control, NDI, machining, welding, avionics, electrical, component repair, ground support equipment, and other support shops. Leads planning and coordination of back shop workload, personnel, equipment, facilities, tooling, materials, and technical requirements to support aircraft inspections, modifications, repairs, production schedules, and missions. Provides technical leadership across maintenance support organizations, coordinating with maintenance, quality, engineering, logistics, safety, operations, contractors, and programs to resolve repair, fabrication, and production issues. Evaluates maintenance requirements, technical data, shop capabilities, workload, schedules, resources, and risk to develop work plans, recovery strategies, resource recommendations, and courses of action. Monitors contractor maintenance support activities for workmanship, technical compliance, production, documentation, tooling, material control, and schedule performance, and recommends corrective actions. Performs and leads QA audits, Government Mandatory Inspection Points (GMIPs), process surveillance, and product inspections to verify maintenance and repair activities meet technical, contractual, safety, and airworthiness requirements. Monitors backshops production, workload reviews, technical discussions, and maintenance planning sessions; presents maintenance status, capability, risks, and recommendations to branch and division leadership. Serves as senior technical advisor on maintenance support operations, specialized repairs, shop capabilities, workforce, facilities, equipment, quality, compliance, and process improvement to enhance safety and aircraft availability.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level: Leading aircraft maintenance support shop activities involving structural repair, corrosion control, nondestructive inspection, component repair, avionics, electrical, ground support equipment, or other specialized aircraft maintenance functions. Planning and coordinating maintenance workloads, personnel, tooling, equipment, materials, facilities, and technical requirements to support aircraft inspections, repairs, modifications, production schedules, and mission requirements. Performing or leading quality assurance audits, Government Mandatory Inspection Points, process surveillance, product inspections, and technical compliance reviews of aircraft maintenance, repair, fabrication, or contractor activities. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. Please visit https://www.nasa.gov/careers/how-to-apply/#Super-Intelligence to review NASA's guidance on the use of super intelligent (SI) or SI-assisted tools during the application process.

How you will be evaluated

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements outlined in this vacancy announcement. Your resume and supporting documentation will be reviewed in conjunction with your responses to the assessment questionnaire. As part of the assessment, your responses will be scored and used to place you into one of two quality groups. These scores, along with your qualifications and supporting materials, will determine your referral status. Please ensure your application materials and responses accurately reflect your experience and competencies, as misrepresentation may result in removal from consideration. You will be evaluated on the following competencies: Quality Engineering and Assurance Production and Processing Technical Competence Decision Making Some of these competencies will be assessed using a Written Interview technical assessment, while others may be evaluated during a structured interview. Candidates eligible for ICTAP/CTAP, reemployment priority or priority consideration will be referred before other candidates, as necessary. To preview the application questionnaire, click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13092643 NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Under NASA's quality grouping process, applicants will be assessed on the position competencies and placed in one of two groups identified and defined below: Best Qualified Group - Applicants who demonstrate a superior level of all evaluation criteria. Qualified Group - Applicants who demonstrate the basic qualifications, with general knowledge, skills, and abilities. Candidates eligible for ICTAP/CTAP, reemployment priority or priority consideration will be referred before other candidates, as necessary. If no such candidates apply or are eligible to be referred, the following candidates will be sent to the hiring official for employment consideration: Best Qualified merit promotion candidates. Highly Qualified merit promotion candidates may also be referred, if additional candidates are needed. Qualified candidates eligible for consideration under Schedule A or VRA in accordance with veterans' preference rules, as applicable. Qualified candidates that are eligible for special hiring authorities or non-competitive hiring authorities. NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact: Agency-FCCJ@NASA.gov.

How to apply

Please read the entire announcement and all the instructions before you begin an application and have all required information available. We encourage you to provide a complete description of your educational achievements and include both paid and non-paid work in the experience portion of your resume. If you submit a resume that does not contain the required information, you may lose consideration. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: To begin the application process, you will need to be logged into your USAJOBS account. If you do not have a USAJOBS account, you will need to create one before beginning the application process. Once logged in to your account, click on the "Apply" link. Follow the prompts to select your resume (2 pages or fewer) and/or other supporting documents to be included with your application package. Resumes longer than 2 pages will be rejected by the system. Resumes submitted via other document types will not be forwarded to the hiring manager, nor will they be used in the review of your qualifications. We strongly encourage you to utilize the USAJOBS resume builder when creating your resume. Using the resume builder will help you ensure your resume includes important information related to your qualifications and eligibility for this position. Answer the questions presented in the application and attach all necessary supporting documentation. During the application process you can review, edit, delete and update your information. We'll automatically save your progress as you go, so you won't lose any changes. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the 'Include Personal Information' section as you deem appropriate and click to continue with the application process. You will be taken to the vacancy questionnaire which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date. NASA's online application process provides step by step guidance to ensure you provide all needed information. If you are unable to apply online, please contact NSSC-STAFFING@MAIL.NASA.GOV for assistance. Be advised - application materials faxed, emailed, and/or mailed to Johnson Space Center will not be accepted for this announcement. NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.

Other information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement. If you are applying for a GS-12 or higher level and are a current federal employee, you must meet applicable time-in-grade requirements to be considered eligible for this position. To be eligible, you must have completed a minimum of 52 weeks in a position no more than 1 grade lower than the advertised position. (Please submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. If your eligibility for both merit promotion and/or time-in-grade cannot be determined, your application will be rated ineligible.) Note: Time-in-grade requirements also apply to applicants who have held a non-temporary, competitive service GS position in the past year. If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must: - Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility. - Be well qualified for this position to receive consideration. Candidates rated in the 'Best Qualified' category are considered well-qualified. Please see 'How You Will Be Evaluated' for more information. - Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents' For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap. Qualified NASA term employees who have term conversion eligibility (Term Appointments | NASA) under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures. Per Executive Order 14343, this position is not part of a bargaining unit. Probationary Period You may be required to serve a one-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. If selected, the requirement to serve such period will be determined by Title 5 of the Code of Federal Regulations, Part 11. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.