Strategic Customer Success Manager
Assembled
San Francisco, CA · $150k–$180k a year · Posted September 25, 2026
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Pay compared with the market
This listing pays about $165,000 a year. Across 30 open strategic customer success manager listings that state pay, the middle half runs $120,000 to $164,500 and the median is $138,500. That is 19% above the median, above the middle half of those listings.
Listed pay is what employers advertise, not what people are paid.
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About the job
ABOUT ASSEMBLED
Assembled helps companies scale great customer support. As consumers, we’ve all been there. You need help, you’re stuck on hold or going in circles with an AI, and your problem still isn’t solved.
Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments.
More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust Assembled https://www.assembled.com/customers. We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.
THE ROLE
You’ll be in on the ground floor of a company that’s building software that uniquely solves a universal and acute problem within all service…
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