NextChapter

Customer Success jobs and conferences

Customer success, support and account management. Customer Success has about 4,789 verified open jobs on NextChapter right now, with a typical posted salary of $119,000 a year. About 42% of openings are entry or early-career level. 28 conferences are tagged to it, 20 with dates announced.

Customer Success market snapshot

Every figure names its source and period. Estimates are labeled as estimates; AI exposure is what AI could do in principle, not a measured job loss.

Verified open jobs
about 4,789

Source: NextChapter job data, jobs verified live in the last 7 days.

Typical posted salary
$119,000 a year (middle half $90,000 to $155,000)

Source: NextChapter job data: salary ranges employers posted, midpoint of each range, 1,245 of the newest 4,789 verified open jobs.

Entry or early-career level
42% of openings

Source: NextChapter job data: level read from the full posting, newest 4,789 verified open jobs.

Ask for AI skills
10% of openings

Source: NextChapter job data: AI-skill tagger on the posting text, newest 4,789 verified open jobs.

Remote
17% of openings

Source: NextChapter job data, newest 4,789 verified open jobs.

Conferences in the catalog for Customer Success
28, 20 with dates announced

Source: NextChapter conference catalog, checked against each event’s own site.

Next conference
Gartner Customer Service & Support Conference, Nov 4, 2026

Source: NextChapter conference catalog.

Median published ticket price
$895

Source: NextChapter conference catalog, lowest published price, 11 conferences with a price.

Open calls for speakers
5 conferences

Source: NextChapter conference catalog.

Skills most often named in openings

  1. 1. onboarding21%
  2. 2. project management9%
  3. 3. excel9%
  4. 4. salesforce9%
  5. 5. crm8%
  6. 6. risk management6%
  7. 7. logistics5%
  8. 8. forecasting5%

States with the most openings

  1. 1. NY12%
  2. 2. CA11%
  3. 3. TX7%
  4. 4. IL5%
  5. 5. FL5%

Open Customer Success jobs

Verified against the employer’s own career site within the last week.

Showing the newest 15 of about 4,789 verified open jobs here. Search all jobs

Industries hiring for this function

Employers hiring

Ranked: the employers hiring the most customer success jobs

Customer Success conferences

Conferences tagged for this function, plus events with no function tag whose attendee roles point here.

  • Gartner Customer Service & Support Conference

    Nov 4 to Nov 5, 2026 · Denver, CO

    Paid ticket. Price not captured.

  • Customer Contact Week Orlando

    Jan 25 to Jan 27, 2027 · Orlando, FL

    Paid ticket. Pass prices not published on the event page (registration and brochure only). One-day Executive Leadership Exchange…

  • Customer Success Summit Washington DC

    Jan 27, 2027 · Washington, DC

    Paid ticket. Early bird saves $200; prices not shown.

    Open call for speakers

  • Medallia Experience

    Feb 9 to Feb 11, 2027 · Las Vegas, NV

    Ticket $895 to $1,495. Ticket $895 early bird, $1,195 from Nov 8, $1,495 standard from Jan 8; hotel bundles cost more.

  • CX USA Exchange

    Feb 24 to Feb 25, 2027 · Houston, TX

    By invitation only. Ticket price not published; invitation required.

  • Customer Success Summit New York

    Mar 16 to Mar 17, 2027 · New York, NY

    Paid ticket. Ticket price behind a registration form; team discounts via the organizer.

    Open call for speakers

  • Customer Success Summit Denver

    Apr 7 to Apr 8, 2027 · Denver, CO

    Ticket About $995. Individual pass $995 (listed against a crossed-out $1,295); Pro+ membership $1,999 includes the summit.

  • CX Leaders Advance

    Apr 26 to Apr 28, 2027 · Toronto, ON

    Ticket $1,795 to $2,395. Members $1,795; non-members $2,095 (includes one-year membership); preconference add-on takes it to…

  • Cornerstone foCUs (Cornerstone Credit Union League annual event)

    May 4 to May 7, 2027 · Arlington, TX

    Paid ticket. Calendar lists May 4-7, 2027 in Arlington; another page names it 'foCUs' as a new national in-person event. Pricing…

  • SaaStr Annual

    May 11 to May 12, 2027 · San Mateo, CA

    Paid ticket. May 11-12, 2027, San Mateo County Event Center. Ticket prices on the buy-tickets page (not shown on home page).

    Open call for speakers

  • SAMA Annual Conference (Strategic Account Management Association)

    May 17 to May 19, 2027 · Austin, TX

    Ticket $2,695 to $3,495. Early bird (Sep 5, 2026-Feb 3, 2027): corporate member $2,695, individual member $2,895, non-member…

    Open call for speakers

  • Forrester CX Forum West

    May 24 to May 25, 2027 · San Francisco, CA

    Ticket $799 to $1,099. Early bird $799 (client) / $899 (non-client) through Dec 31, 2026; standard $999 / $1,099 from Jan 1; 5…

  • Zendesk Relate

    May 24 to May 26, 2027 · Seattle, WA

    Ticket $895 to $1,495. Early bird $895, advanced $1,195, standard $1,495, plus 10.55% WA sales tax.

  • Customer Contact Week (CCW) Las Vegas

    Jun 14 to Jun 17, 2027 · Las Vegas, NV

    Paid ticket. Prices are on the registration page, not captured.

  • Forrester CX Forum East

    Jun 14 to Jun 15, 2027 · New York, NY

    Ticket $799 to $1,099. Early bird $799 (client) / $899 (non-client) through Dec 31, 2026; standard $999 / $1,099 from Jan 1; 5…

  • Strategic Growth Conference (America's Credit Unions)

    Jun 15 to Jun 18, 2027 · Tempe, AZ

    Ticket $1,556 to $4,390. Early bird (to Mar 12, 2027) vs regular: ACU member $1,995 / $2,195; councils $1,775.50 / $1,975.50;…

  • UNBOUND (formerly INBOUND)

    Sep 8 to Sep 10, 2027 · Boston, MA

    Ticket About $1,699. General Admission $1,699; presale sold out, registration reopens Cyber Monday; VIP price coming soon.

  • Dreamforce

    Sep 21 to Sep 23, 2027 · San Francisco, CA

    Paid ticket. 2027 registration price not yet published; join the list for the lowest price.

  • Customer Contact Week Nashville

    Oct 20 to Oct 22, 2027 · Nashville, TN

    Paid ticket. Nashville pass prices not published on the registration page; practitioner (end-user) rates are discounted versus…

  • ICMI Contact Center Expo

    Nov 2 to Nov 5, 2027 · Las Vegas, NV

    Paid ticket. Pricing not yet posted.

  • Gainsight Pulse

    Usually May (next dates not announced) · In person

    Paid ticket. Europe 2026 passes were GBP 649-949; US 2027 price not published.

    Open call for speakers

  • CXUnifiers

    Usually October (next dates not announced) · San Diego, CA

    Ticket $895 to $1,295. 2026 in-person early bird $895, standard $1,095, last call $1,295; virtual ticket also offered

  • Genesys Xperience

    Usually September (next dates not announced) · Las Vegas, NV

    Paid ticket. 2027 pricing not announced.

  • Qualtrics X4

    Usually March (next dates not announced) · Seattle, WA

    Paid ticket. 2026 full price listed at $1,699; 2027 pricing not stated.

  • Support Driven Expo

    Usually August (next dates not announced) · In person

    Paid ticket. Pricing not read; NYC Summit 2026 sold out.

  • AEC Client Experience Summit

    Usually October (next dates not announced) · Honolulu, HI

    Ticket $110 to $175. 2026 edition Oct 28: members $125, non-members $175, firm team rate $110 per person for 3 or more

  • CX Retail Exchange USA

    Usually August (next dates not announced) · Atlanta, GA

    By invitation only. Ticket price not published; contact enquire@iqpc.com.

  • EmPOWER AI

    Usually May (next dates not announced) · In person

    By invitation only. Hosted for invited utility attendees.

Associations and organizers

Other functions

See how the market reads your background

NextChapter is the leading job transition platform. A free account gives you a plain-language read on your customer success background, matched jobs and a weekly action plan.

Start free