VP of Operations

Know banking operations inside and out—and love making things run better? ⚙️ This could be your opportunity to take the lead!

Westphal Staffing is partnering with a local financial institution that is looking for an experienced Vice President of Operations to join its leadership team. This is a high-impact role for someone who understands banking operations but also genuinely enjoys leading people, improving processes, solving problems, and creating a great customer experience.

You’ll have oversight of several key areas, including deposit operations, retail and branch operations, facilities, customer service, electronic banking, risk management, and compliance. You’ll also work closely with other leaders to develop policies, set operational goals, and keep the organization moving forward.

What you’ll be doing:

Lead and oversee day-to-day bank operations across multiple functional areas

Coach, train, develop, and motivate employees to build a strong team

Identify opportunities to improve processes, efficiencies, and the overall customer experience

Help develop and implement operational policies and procedures

Ensure banking operations remain compliant with applicable regulations

Oversee internal controls, general security, and facilities

Partner with leadership on short- and long-term operational, people, and financial goals

Help ensure customers receive the exceptional service they expect

What we’re looking for:

5–10 years of operations experience within a financial institution

Previous experience directly supervising and developing employees

Strong knowledge of banking operations

Excellent communication and relationship-building skills

Someone who is resourceful, organized, innovative, and comfortable making decisions

A leader who can solve problems while creating a collaborative and motivating team environment

Strong commitment to ethics, confidentiality, and customer service

If you’re the person people turn to when they need a banking question answered, a process improved, or a team pointed in the right direction—we’d love to talk to you! ⭐

Ready to put your banking and leadership experience to work in a role where you can make a real impact? Apply today to learn more!