Records Manager

Job # LOCATION: New York, NY WORK ARRANGEMENT: Hybrid BENEFITS: Competitive base salary of $140,000–$165,000 (depending on experience), performance bonus, Paid Time Off, 401(k), Medical, Dental & Vision Insurance, Wellness Program, Flexible Benefits, Hybrid Work Schedule, and a comprehensive employee benefits package. THE ORGANIZATION: Elite International Law Firm. KEY RESPONSIBILITIES: Lead the organization’s records and information management program, ensuring the integrity, accessibility, and security of physical and electronic records. Develop, implement, and continuously improve records management policies, procedures, and best practices. Manage relationships with third-party records storage and destruction vendors to ensure compliance, efficiency, and cost-effectiveness. Support business continuity and disaster recovery initiatives related to records and information management. Prepare reports, analytics, and metrics to monitor records management activities and support operational decision-making. Oversee the complete records lifecycle, including retention, review, archiving, and defensible destruction. Partner with legal and business teams to ensure proper classification, retention, and disposition of records. Coordinate client file transfers and records-related requests. Develop and deliver training programs to promote organization-wide compliance with records management policies. Administer legal hold processes and ensure appropriate preservation and release of records. Collaborate with cross-functional teams to support broader information governance initiatives. Lead process improvements and recommend technology solutions to enhance records management operations. Supervise records management staff and provide guidance, coaching, and performance oversight. Perform additional projects and responsibilities as assigned. REQUIREMENTS: Bachelor’s degree required; Information Management, Library Science, Business Administration, or a related field preferred. Advanced degree or professional certifications in records or information governance are highly desirable. 8+ years of records management, information governance, or related experience, including previous leadership or supervisory experience. Experience managing electronic records management systems and document management platforms. Professional services, legal, or other highly regulated industry experience preferred. Strong knowledge of records management principles, retention practices, compliance, and information governance. Demonstrated ability to analyze complex issues, solve problems, and implement process improvements. Experience developing policies, procedures, and training programs. Excellent leadership, organizational, and project management skills. Outstanding written and verbal communication skills. Ability to build strong relationships with stakeholders across all levels of the organization. High level of professionalism, sound judgment, and attention to detail. Advanced proficiency with Microsoft Office and records management technologies. Ability to work additional hours when business needs require.