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Director of Insurance Solutions

United Bank

Raleigh, NC · Posted September 25, 2026

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About the job

Job Description The Director of Insurance Solutions serves as the senior subject-matter expert for insurance and annuity solutions within the Brokerage division. This role is responsible for leading the development, delivery, and oversight of insurance-based strategies, including life, long-term care, property & casualty, business insurance, and both proprietary and non-proprietary fixed and variable annuities. This leader partners closely with Financial Advisors, Relationship Managers, and other client-facing teams to provide expert guidance, identify client needs, and enhance the organization’s capability to deliver comprehensive, risk-managed insurance solutions. RESPONSIBILITIES: Leadership & Management • Provide direct management, coaching, and professional development to the Insurance Specialist, ensuring alignment with departmental goals and regulatory expectations. • Serve as the senior insurance authority across the Wealth and Brokerage channels, acting as a mentor, consultant, and escalation point for complex cases. • Build and maintain strong working relationships with leaders in Wealth, Retail, Commercial, and Corporate divisions to embed insurance expertise into client strategies. • Identify, evaluate, and manage relationships with Independent Marketing Organizations (IMOs), Brokerage General Agencies (BGAs), and carrier partners to expand the division's product capabilities, distribution reach, and non-interest income potential. Product Expertise & Client Consultation • Partner with Financial Advisors and Wealth teams to understand client goals, identify insurance needs, and develop customized solutions. • Meet jointly with clients to provide expert, needs-based recommendations and clearly communicate product features, value, and risks. • Oversee insurance reviews to determine product suitability, analyze regulatory and market impacts, identify risks, and pinpoint new opportunities. Training, Education & Sales Enablement • Lead training programs for Financial Advisors, Relationship Managers, and other bank personnel to improve understanding of insurance solutions and referral opportunities. • Conduct educational sessions and workshops for branch employees to enhance client financial literacy and promote holistic financial planning. • Provide coaching and field support to advisors on consultative sales practices, needs-analysis methodologies, and regulatory requirements. Business Development & Strategy • Develop and grow insurance-related non-interest income streams through strategic partnerships, referral program development, and expansion of the division's product and distribution capabilities. • Drive incremental sales and promote ongoing insurance solutions for both new and existing Wealth/Brokerage clients. • Utilize market intelligence to identify competitive gaps, service needs, and emerging opportunities; share insights with leadership to influence product strategy. • Collaborate with internal stakeholders to ensure alignment of insurance solutions with broader wealth strategies and client experience goals. Compliance, Risk Management & Process Excellence • Ensure all insurance-related activities comply with regulatory standards, industry guidelines, and bank policies. • Maintain accurate processes, procedures, and documentation in accordance with internal audit and compliance requirements. • Support the development and maintenance of operational workflows that promote scalability, consistency, and high-quality client outcomes. Qualifications • Minimum of ten (10) years of working experience delivering insurance solutions to individuals required, preferably in the life and health area • Life & Health Insurance Licenses required; advanced designations (CLU, ChFC, CFP, etc.) strongly preferred. • Proven track record in needs-based selling and management of consultative sales processes. • Experience working in a bank, brokerage, or wealth management environment preferred. • Strong client-facing skills with the ability to simplify complex insurance concepts. • Demonstrated ability to customize presentations and recommendations to individual client goals. • Strong understanding of insurance and annuity markets, regulatory changes, and financial industry trends. • Proficiency in Microsoft Office. • High school diploma required; Bachelor’s degree preferred. • Excellent verbal and written communication skills. • Ability to travel across the entire United Bank footprint. Company Profile Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here . At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.