Senior Business Analyst

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

The Senior Business Analyst is responsible for supporting the Loan and/or Trade Operations business units in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or third party vendors. This position will also be responsible for the management of Loan and/or Trade Operations projects, development of system business requirements and perform User Acceptance Testing. This position also documents procedures, delivers user training and provides training to junior business analysts.

Responsibilities

Conduct data analysis and generate ad hoc management reports based on the requests from business units

Act as a liaison between end users and business partners (such as IT, Change Execution, etc.) and/or 3rd party vendor to design feasible analytical and/or technical solutions for medium to large projects and operational needs

Develop appropriate process flow to improve efficiency and quality as well as meeting compliance/regulatory requirements

Write business requirements for system-related projects and work with IT and/or 3rd party vendor to ensure the successful solution delivery

Design and perform user acceptance test to ensure a system or application functions as expected

Manage project implementation on behalf of Loan and/or Trade Operations business teams

Present analysis result and/or project progress update to the management team, business units and business partners

Provide training to business unit end users on newly developed/upgraded systems

Identify the opportunities for data report automation and work with IT to materialize such opportunities

Assist in identifying data quality issues and recommend options and implement process improvements

Compile and maintain the documentation (such as procedures, guides, instructions, etc.) for critical applications, reports and daily business analytics processes

Provide support and training to other business analysts

Perform other miscellaneous tasks as requested

Qualifications

Bachelor’s degree in finance, business, engineering, science or related fields or equivalent work experience

Minimum 5 to 7 years experience in banking industry preferably in commercial and mortgage lending

Demonstrable experience in process automation design and implementation

Excellent analytical skills, with experience performing complex data analysis

Excellent written, verbal and comprehension communication skills required

Ability to work independently, take initiative, and collaborate across a complex organization

Ability to manage multiple priorities with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment

Proficient in Microsoft Office with advanced Excel skills and intermediate SQL skills required

Working knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferred

Good leadership skills required

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation The base pay range for this position is USD $75,000.00/Yr. - USD $100,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.