Embedded Banking Relationship Manager

Summary

We are looking for an Embedded Banking Relationship Manager to join our Embedded Banking group. In this role, you will own the partner lifecycle for assigned embedded banking relationships, driving strategic growth while balancing commercial objectives with strong risk stewardship in a regulated bank environment.

Responsibilities

Proven ability to build and maintain strong relationships with external partners and internal stakeholders

Ability to proactively network, build a prospect pipeline, and develop new partner relationships through outreach and referrals

Demonstrated ability to influence decision-makers, advance opportunities, and close complex partnership agreements

Comfort working in a performance-driven environment with sales goals, measurable targets, and a focus on results

Strong critical thinking, analytical skills, and comfort working with data and ambiguity

Clear, confident communication skills with executive-level presence (written and verbal)

Strong attention to detail, sound judgment, and a proactive approach to issue identification

Demonstrated alignment with Academy Bank’s values and commitment to responsible banking

Drive for continuous learning and professional development

Ability to operate effectively in evolving, non-standard business models typical of embedded banking and fintech partnerships

Own the strategic relationship, commercial performance, and lifecycle management for assigned embedded banking partners

Maintain a strong working knowledge of program structures, regulatory expectations, and sponsor-bank responsibilities to support partner programs effectively

Develop and maintain partner-specific strategic plans aligned to Academy Bank’s embedded banking strategy and risk appetite

Partner with internal teams and external partners on contract terms, pricing structures, and growth initiatives

Advocate for partner opportunities internally and help partners navigate bank governance, risk review, and approval processes

Identify and drive new growth opportunities; manage partner pipeline from prospecting through maturity

Engage prospective partners and assess fit based on strategic alignment, operating model, and risk considerations

Develop deep knowledge of partner business models, decision-makers, products, customer experience, industry trends, and competitive landscape

Partner with Program Management, Compliance, Risk, Legal, and Operations to support onboarding, change management, issue resolution, and ongoing oversight

Prioritize work based on partner objectives, risk profile, and business impact

Strengthening partner relationships through regular communication, follow-up, and performance reviews

Provide timely updates to internal stakeholders on partner performance, agreements, program changes, pricing, and emerging risks/issues

Coordinate closely with Program Managers to align priorities, manage escalations, and resolve key issues

Perform other duties as assigned within the scope of the role