Executive Assistant to the CEO

Executive Assistant to the CEO New York • San Francisco

G&A

Hybrid

Full-time

Help us solve fraud asap with Casap , where we’re building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into loyalty-building moments for customers and members.

We’re a Series A startup founded by product leaders from Robinhood and Chime , and we’ve raised over $30M from Emergence, Lightspeed, Primary Ventures, SoFi, and others. We have incredible product market fit, an exceptionally ambitious and kind culture, and our CEO, Shanthi, was recently named to Inc. Magazine’s 2026 Female Founders 500 . Over the past 12 months we’ve more than 10x’ed revenue and we’re just getting started.

Location(s)

Princeton, NJ area (in-person support required)

About the Role

Casap is looking for an Executive Assistant to be a true partner to our CEO, Shanthi Shanmugam. You’ll run her calendar, inbox, travel, and priorities so she can focus on building the company. You’ll be her first point of contact for investors, board members, bank and fintech executives, candidates, and partners, and you’ll represent Casap with polish and discretion. You’ll be based near Princeton, NJ, because this role includes hands-on personal support alongside the business side.

What You'll Do

Calendar and Scheduling

Own Shanthi’s calendar end to end: protect time for her priorities and rebalance quickly when urgent customer, investor, or board meetings come up

Coordinate across time zones and calendars with candidates, search firms, our co-founder, and other leaders, keeping everyone informed when plans shift

Prepare her for each day with agendas, briefs, and context on who she’s meeting

Communications and Stakeholder Relations

Manage Shanthi’s inbox and ghostwrite emails in her voice to investors, board members, candidates, and partners

Act as a trusted liaison for senior stakeholders, and build relationships with their assistants to make coordination easy

Coordinate board meetings and dinners, including venues and logistics

Travel, Conferences, and Events

Book all travel and itineraries, and re-plan quickly when flights are canceled or plans change

Manage Shanthi’s conference schedules, triaging inbound meeting requests and partnering with Sales and Marketing on customer dinners and events

Personal Support

Handle in-person errands and logistics, such as dry cleaning, returns, deliveries, and appointments

Manage personal scheduling, reservations, and household vendors around a heavy travel calendar

Company and Team Support

Partner with Sales, Marketing, and People on anything that needs Shanthi’s time or input

Coordinate gifts and notes on her behalf, source vendors for swag and event supplies, and take on special projects that make the CEO’s office run better

What You’ve Done

4+ years supporting a C-level executive, ideally at a startup or high-growth company

Based in or near Princeton, NJ, with reliable transportation

Strong writer who’s comfortable writing in someone else’s voice, with excellent judgment and discretion

Highly organized, proactive, and calm under pressure, able to re-plan a full calendar on short notice

Comfortable with Google Workspace, Slack, and scheduling and travel tools

Available for occasional urgent needs outside normal hours, especially during travel and conferences

Compensation

The base pay range for this role is $105,000 – $165,000 per year.

Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation range is a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.

📈 Start-up equity

🦷 Full health, vision & dental coverage

🏦 401K with match

🩺 One Medical membership

🍽️ Stocked kitchens + lunches

🚍 Commuter benefit

🚠 Team building events & happy hours

🌴 Flexible PTO

💻 Apple equipment + annual home office budget

Casap is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. Casap is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

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