Deposit Operations Specialist II (26-93)

Deposit Operations Specialist II

Location: BCS Momentum Plaza

Summary

Responsible for providing administrative and operational support to the Operations Team.

Assists banking centers and clients with resolving operational and client issues. Researches and resolves problems using various resources.

Primary Job Responsibilities

Monitors and works “Account Services” emails and “service events”

Reviews our fraud detection system for any suspicious or fraudulent activity

Handles client issues that are CIF and deposit related

Works with and monitors various reports including: CIF, new accounts, CDs, closed accounts, fee waivers, large items, Reg CC, Reg D and others as needed

Works with and processes non-post items, overdraft items and deposit item returns

Balances general ledger accounts, assists with buying and selling foreign currency as well as foreign collection items, and other products and services as needed

Assist with tracking and documentation on legal items

Processes lockbox and other client services

Scanning and input of client information

Ensuring compliance with all deposit related regulations

Additional duties that may be assigned from time to time

Minimum Knowledge, Skills and Abilities Required

Three or more years banking experience

Excellent verbal and written communication abilities

Interpretation of Bank policies and procedures to correctly assist/guide internal clients

Attention to detail and adherence to policies and procedures

Must be able to multi-task

Proficient in Microsoft Office (Excel, Word, PowerPoint) and experience with different types of banking software

Knowledgeable in financial institution operating policies and procedures and state and federal banking regulations.

Position will require flexible hours from 8:00 a.m. – 7:30 p.m. daily and rotated schedule for Saturday hours 9:30 a.m. – 1:30 p.m.