Salesforce Tester (Software Development Specialist 2)

Who We Are The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day. Office of Information Services The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology. OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government. Learn more about the Office by visiting the ODJFS OIS webpage. What You Will Do The Salesforce Tester supports reliable, user‑focused delivery of Salesforce platform solutions by validating new functionality, integrations, and custom components such as flows, Apex code, and Lightning features. This role ensures releases are stable, secure, and aligned with agency and statewide quality standards. You will collaborate with product owners, developers, and business stakeholders to understand requirements, refine test scope, and identify risk areas. The work includes preparing test data, creating and maintaining test cases, executing manual and automated tests, and validating behavior across end‑to‑end workflows and API integrations. Clear communication and strong analytical skills are essential as you provide testing insights within Agile teams and across multiple initiatives. The position also involves maintaining documentation, coordinating testing activities, and supporting consistent, compliant testing practices within our Salesforce environment. Duties include but are not limited to: Designing and performing system analysis Recommending application solutions Testing Correction programs as it relates to testing and implementation Produce, assist, and edit documentation Execute development tasks such as read, write, extract Work with business personnel to identify and document system software requirements Perform post production support Conduct routine maintenance and enhancements for business applications Assist in the review and evaluation of software development methodologies Additional Information Location This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address. Columbus Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215 Akron Ocasek - 172 S. Broadway Street, Akron, OH 44308 Dayton - 6680 Poe Avenue, Dayton, OH 45414 Travel Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid drivers license. Pay Information Starting salary for non-state employees will be the Step 1 of pay range 33. The current pay table can be found here: OCSEA Pay Schedule These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. Selection Priority Notice Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position. Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.