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VP Customer Relationship Manager Bilingual Mandarin

ACG Resources

New York, NY · Posted October 21, 2026

More in New York job market · Financial Services & Banking · Sales jobs

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Job Ref: 14892

Salary: $150000 – $200000

VP Customer Relationship Manager Bilingual Chinese Mandarin

Located onsite in Manhattan

Base salary: $150-200K depending on skills and experience

Relationship Manager (VP) Bilingual Chinese Mandarin

Business Development & Customer Relationship

Maintain regular contact with customers and look for opportunities to deliver added value to existing customer relationships

Conduct market research and identify new targets to expand the network of customer and business partner relationships

Actively participate in business development and community activities that promote the Bank’s visibility and to enhance new business opportunities

Structure and negotiate the term sheet and/or commitment letter within parameters defined by credit decisions with relevant parties

Evaluate the effectiveness of new business opportunities and marketing plans, including traveling for onsite customer visits

Supervise and develop the quality control process within the function

Safeguard customer information and communications

Provide instructional leadership and coaching to team. Credit Risk Analysis

Evaluate credit worthiness of customers

Verify that the appropriate pricing, loan terms and profitability requirements are achieved

Review and recommend updates to the departmental policies and procedures

Oversee the existing portfolio of loans compromising of Syndicated Loans, Merger & Acquisition Finance and Project Loans

Ensure all departmental and loan activities are in compliance with all applicable federal laws, and regulations such as Anti-Money Laundering (AML), Bank Secrecy Act (BSA), KYC and others

Report any unusual activities to QCU team

Qualifications:

Bachelor’s Degree or above with a major in real estate finance or commercial real estate projects, business, financial, accounting or economics preferred; a master’s degree is preferred

Minimum 10 years of experience in corporate banking or investment banking

Knowledge in credit, cash flow and analysis skills

Able to engage with marketing and client relationship management

Bilingual ability in Mandarin

This role requires unrestricted U.S. work authorization. Employer sponsorship is not available.

ACG Resources and our client partners are equal opportunity employers. All qualified applicants will receive consideration without regard to protected characteristics.

To apply, please contact Franca Diona

Email: Franca@acgresources.com

Phone number: 646-442-2272

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