Integration Manager

Description

Position at Parts Town

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

Parts Town Pride – check out our virtual tour and culture!

Quarterly profit-sharing bonus

Remote Work schedule

Team member appreciation events and recognition programs

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses

All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

The Integrations Manager is responsible for designing, implementing, and maintaining integrations for e-commerce platforms. This role involves managing clients, vendors, and internal teams to ensure seamless connectivity and data exchange between various systems. The Integration Manager must possess a can-do attitude, enjoy external partnerships, and have strong technical skills, a deep understanding of e-commerce workflows, and excellent communication abilities.

A Typical Day

Conduct and document discovery of client and stakeholder objectives where use of our technology and IP is central to their customer and growth strategies

Collaborate with sales, product management, engineering, solution architects, QA, SRE, and support within Parts Town, our clients and partners to create winning experiences

Be the trusted advisor and owner for customer and partner integrations by proactively identifying and mitigating challenges and risk, keeping stakeholders informed and ensuring smooth deployment and transition to post-implementation support

Manage multiple client integrations concurrently, ensuring timely delivery and exceeding stakeholder and customer expectations

Estimate integration phasing, timelines, and costs, keeping stakeholders informed and managing expectations

Lead documentation, training, and transition for internal and external Customer Success, Customer Support, and Client teams

Lead retrospectives and continuously learn and grow

To Land This Opportunity

You have demonstrated experience or possess working knowledge in designing and implementing integrations

You possess working knowledge of e-commerce platforms, procurement systems, and related technologies

You are proficient in web services or possess working knowledge of , APIs, XML, and other relevant integration technologies

You have excellent problem-solving, troubleshooting skills and the ability to work independently and collaboratively in a team environment.

You have strong communication, analytical (e.g. margin analysis), and interpersonal skills

You have bias for action and are customer-obsessed

Bonus points if you have experience with specific e-commerce platforms (e.g., Mirakl, Rithum, Amazon Vendor Central, SAP Ariba, Hybris)

Bonus point if you have a bachelor's degree in Marketing, Computer Science, Information Technology, or related field.

About Your Future Team

The Ecommerce team is a fast-growing group that embraces the rapid change that comes with incredible growth. We bring our whole selves to work each day - personality and all - in true Parts Town style.

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $95,040.00 to 128,260.00 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay-for performance company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.