Configuration Quality Assurance Analyst

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Configuration Quality Assurance Analyst, you’ll ensure the quality, functionality, security, and data integrity of electronic health records and related health-plan systems. You’ll design and execute testing for implementations, upgrades, optimizations, and configuration changes while partnering with operational stakeholders and system analysts to validate workflows and resolve defects.

Reviews business and functional requirements, workflows, and technical specifications to identify test scenarios

Develops detailed manual and automated test cases and scripts aligned with user stories and acceptance criteria

Maps test cases to requirements to support complete test coverage and traceability

Collaborates with operational stakeholders to validate real-world workflow scenarios

Executes functional testing to verify system behavior aligns with requirements

Conducts integration testing to ensure accurate data flow across systems and third-party applications

Performs regression testing following updates, patches, enhancements, and configuration changes

Documents test results and escalates discrepancies, failures, and system concerns

Identifies, documents, and tracks defects through resolution using established issue-management processes

Retests resolved defects to confirm fixes and prevent regressions

Partners with application analysts, developers, and stakeholders to troubleshoot issues and evaluate configuration and workflow impacts

Assists with root-cause analysis for system defects and performance concerns

Validates system fixes and enhancements in test environments before production deployment

Verifies system configurations, custom builds, and workflows align with operational, business, organizational, and regulatory requirements

Maintains test plans, test cases, scripts, traceability matrices, execution results, and other test artifacts for audits and future releases

Prepares testing reports that summarize pass and fail status, defect activity, and system performance

High school diploma or GED required

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.