Help Scout: jobs, salaries and hiring

Technology & SoftwareExplore: Technology & Software · Product jobsHelp Scout has 6 open professional roles, most in product; 23 opened in the last 90 days. Hiring in United States, Oregon State and Remote.Work at Help Scout? Claim this page, it is free.

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  • 6

    open professional roles

  • 23

    opened in the last 90 days

    23 in the last 12 months

  • 4%

    of roles are remote

  • 1

    state hiring

    Oregon

What it hires for: Product (7), Human Resources (5), Sales (4), Customer Success (3), Marketing (3). By level: vp (13), mid level (3), director (3), senior ic (3), entry level (1).

Where: United States (19), Oregon State (1), Remote (1).

Help Scout hiring at a glance

  • We have tracked Help Scout's career site since Aug 2026; it has opened 26 professional roles in that time.
  • 1 of Help Scout's 14 open roles (7%) are entry-level or early-career.
  • 11 open roles (79%) ask for a specific AI skill; tools named include Microsoft Copilot (M365).
  • Of the 8 open roles that state where the work happens, 8 remote.
  • Among open roles, 7 say the employer cannot sponsor a visa.
  • 39% of its roles post a salary range, against a median of 36% for Technology & Software employers.
  • 3 roles were posted in the last 7 days; the median open role was posted 20 days ago.
  • By open professional roles, Help Scout ranks #686 of 1,334 Technology & Software employers we track.

Hiring trend, last 12 months

26 professional roles opened since we began tracking Help Scout in Aug.

AugSepOct
Professional roles first seen on Help Scout’s career site, by month.

What Help Scout asks for

Skills named most often in open roles

  • onboarding 7
  • go-to-market 4
  • quota 3
  • figma 2
  • lean 2
  • google analytics 1
  • google tag manager 1
  • saas sales 1
  • seo 1
  • workday 1

AI tools named: Microsoft Copilot (M365) (3).

How Help Scout compares with Technology & Software employers

Help Scout against the median Technology & Software employer we track (1,334 employers)
MeasureHelp ScoutMedian employer
Open professional roles1415
Roles that post a salary range39%36%
Roles that are remote4%3%

Median across 1,334 Technology & Software employers with 3 or more open roles. Updated daily.

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What Help Scout pays

Across 9 postings with a posted range, pay is above the market range for the same roles. 39% of its roles post a salary range.

Posted pay ranges at Help Scout
LevelFunctionTypical posted rangePostings
ManagerCustomer Success$139,000–$160,0003

Only salary ranges the employer posted. No estimates.

Common questions

Is Help Scout hiring?
Help Scout has 6 open professional roles on its career site as of the last check. 23 opened in the last 90 days and 23 in the last 12 months. The most common function is product.
How well does Help Scout pay?
Across 9 postings with a posted salary range, Help Scout's pay is above the market range for the same roles. We compare each posted range with the market range for the same title, function and area.
Does Help Scout hire entry-level candidates?
Yes. 1 of Help Scout's 14 open roles (7%) are entry-level or early-career. Entry-level means roughly 0 to 3 years of experience, read from the title, the employer and the full posting.
Does Help Scout offer remote or hybrid jobs?
Of the 8 open roles that state where the work happens, 8 remote.
What skills does Help Scout ask for?
Across its open roles the skills named most often are onboarding (7), go-to-market (4), quota (3), figma (2), lean (2), google analytics (1).

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Sources: open roles from Help Scout’s career site and applicant system, checked daily; market pay ranges from posted salaries across the board. Updated daily.

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