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Food Service Manager

Albertsons Companies

Burlington, MA · Posted November 2, 2026

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About the job

Why choose us?

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Food Service Manager, where fresh food, customer service, and operational excellence come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about food quality, people, and performance. As a Food Service Manager, you will oversee daily department operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fast-paced, hands-on environment where your team-building skills and attention to detail directly impact customer satisfaction and department success.

Bring your flavor

Building the future of food and well-being starts with fresh, delicious food and great service. Bring your passion for food operations, merchandising, and team leadership to a role where you set the standard for quality, support your associates, and deliver an exceptional food service experience customers can trust and enjoy every day.

Main responsibilities:

Oversee daily operations of the Food Service Department with a strong focus on customer service, food quality, and department readiness

Create a fast, friendly, customer‑first environment and resolve customer questions, concerns, and special requests

Execute merchandising plans, planograms, promotional sets, and seasonal programs

Oversee food preparation, packaging, stocking, display presentation and product quality in accordance with company standards.

Maintain full, fresh, and visually appealing service case, grab‑and‑go, and hot case displays

Manage ordering, inventory, shrink, production logs, and waste reporting

Build and manage schedules aligned with sales volume and labor targets

Hire, train, coach, and develop deli associates while promoting teamwork and accountability

Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements

We are looking for candidates who possess the following:

Soft skills:

Strong customer‑service mindset with a passion for food quality

Effective leadership, coaching, and communication skills

Strong organization, time management, and problem‑solving abilities

Ability to lead in a fast‑paced, high‑volume environment

Competencies:

Food service operations, merchandising execution, and customer service leadership.

Labor planning, scheduling, and performance management

Inventory management, ordering, and shrink control

Food safety, sanitation, and compliance oversight

Knowledge:

Food safety standards, sanitation practices, and equipment operation

Merchandising, inventory management, and customer service best practices.

Store systems, ordering platforms, and basic computer applications

Abilities:

Ability to review sales, labor, and shrink data to support planning and prioritization

Ability to train, coach, and develop associates

Ability to lift up to 50 lbs. and work in hot and cold temperature environments

Ability to safely operate slicers, ovens, knives, scales, and cleaning tools

Travel requirements: None

Other requirements: Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

Competitive wages paid weekly

Associate discounts

Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

Leaders invested in your training, career growth and development

An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).