Become an Agentblazer Champion
Beginner AI course from Salesforce. Free.
Trailhead’s free Agentforce trail: what AI agents do in Salesforce and how sales and service teams use them.
Trailhead: Included for quality. Free vendor training, no revenue relationship.
Is this the right course for you?
Level and function are NextChapter's guidance, read from the course description; the provider may label them differently.
- Level
- Beginner. You have tried an AI assistant a few times, or not at all, and want a safe, practical start.
- Before you start
- Nothing. No coding and no earlier AI course.
- After the course
- Use an AI assistant for everyday work, write a clear prompt, and spot when its answer is wrong.
- AI skills it builds
- AI in business apps (Agentforce, Now Assist), AI workflow automation
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