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CX USA Exchange

About 70 senior CX, customer service and digital leaders from large US customer-facing companies, by invitation.

Dates
Feb 24 to Feb 25, 2027
Where
Houston, TX
Cost
By invitation only. Ticket price not published; invitation required.
Type
Summit · Invitation only
Organizer
IQPC / CX Network
Audience level
Senior, Executive
Suits
Going for promotion, Exploring a move
Last checked
October 23, 2026 against the event’s own site

Official site and registration

Speaking opportunities

Has sessions, ask how speakers are chosen

Who goes

Roles and segments the organizer or our research tag this event for.

Segments: Software sales and customer success

Roles: customer success manager

Levels: Senior, Executive

Employers at this conference

Exhibitors, sponsors and speakers we have found on the event’s own lists.

Read from the event’s own pages: www.cxnetwork.com.

Speakers and sessions

Named on the event’s own program. Titles and organizations are as the event lists them.

Speakers

  • Alex Schaeffer

    Senior Director, Product Marketing (AI), Ford Motor Company

  • Alexander Zeitz

    Senior Director, Global Operations, Experience & Belonging, Virgin Voyages

  • Amy Stevens

    SVP, Member Experience, Greenstate

  • Anu Madhusudan

    VP, Marketing Transformation, Target

  • Atul Jain

    Global Head of Data & AI Platforms, Verizon

  • Bruno Dias

    VP, Transformation, Holiday Inn Club Vacations

  • Bryan Moyer

    VP, Customer Experience, Home Depot

  • Caterina Rovati

    SVP, Strategy & Innovation, Hilton Grand Vacations

  • Dane Mathews

    Chief Digital Officer, Taco Bell

  • Daniel Pullo

    Director, Performance, Process & Transformation, Global Customer Care, Stellantis

  • Holly Hinze

    VP, Digital Marketplace, Charter

  • Jorie Sax

    Head of Innovation Lab, United Airlines

  • Joshua Tye

    VP, CX Technology & Enterprise Solutions Architecture, Western Union Co.

  • Lisa Griffin

    Chief Consumer Officer, University Hospitals

  • Melissa Zimyeski

    VP, Product, Tegna Inc

  • Michelle Ruggles

    Senior Director, Customer Care, Sally Beauty

  • Nate Brown

    Founder & Executive Director, CX Accelerator

  • Paul Weaver

    VP, Global Digital Product Design, Hyatt Hotels

  • Stephanie Stafford

    Senior Director, Customer Experience, YETI

  • Tacha Gregory

    EVP, Digital & Customer Experience, State Farm

  • Venkat Iyer

    Chief Safety, Quality & Patient Experience Officer, Allina Health

Read from the event’s own pages: cxnetwork.com

Industries and functions

Where it is and who it is for

Held in Houston, TX. Local jobs, employers, layoffs and other conferences nearby are on the place pages.

Past and planned editions

  • 2027: February 24, 2027 to February 25, 2027, Houston, TX

More from IQPC / CX Network

  • CX Retail Exchange USA

    Usually August (next dates not announced) · Atlanta, GA

    By invitation only. Ticket price not published; contact enquire@iqpc.com.

All 2 IQPC / CX Network conferences

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