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Applied Scientist — AI Customer Service for E‑Commerce

TikTok

Seattle, WA · $130k–$246k a year · Posted October 28, 2026

Just laid off? Start here: a plan for the first weeks

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More in Washington job market · All Applied Scientist jobs (149) · Technology & Software · Data & Analytics jobs

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How AI is used in this kind of work

Among data scientists, AI is already used for a large share of the tasks. Measured exposure for data scientists: 46% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

TikTok has filed one layoff notice in the last twelve months, covering 250 workers, most recently August 2026. These are public WARN filings with state labor departments, and an open role can sit alongside them. See the filings

About the job

A leading global tech company is seeking an Applied Scientist in E-Commerce focused on Conversational AI to transform customer service systems. You will design AI-driven solutions, optimize user interactions, and work on multilingual support. This role demands expertise...