Claims Adjusters, Examiners, and Investigators: how much of the work does AI already do?
8% · Little observed
AI use for claims adjusters, examiners, and investigators work is little observed so far.
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet.
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AI skills are optional for this role right now. Little use is seen so far.
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- Median pay
- $78,000
What the job involves
- Examine claims forms and other records to determine insurance coverage.
- Analyze information gathered by investigation and report findings and recommendations.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Investigate and assess damage to property and create or review property damage estimates.
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Questions
- Will AI replace claims adjusters, examiners, and investigators?
- This data cannot say. It measures how much of the work AI is already used for today: 8% of the tasks, which is little observed. It is not a forecast of job loss.
- How is the number worked out?
- Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index, March 2026.
- What do claims adjusters, examiners, and investigators earn?
- The national median is $78,000 a year (Bureau of Labor Statistics).
Exposure: Anthropic Economic Index, March 2026. Pay and growth: Bureau of Labor Statistics. Tasks and skills: O*NET. All jobs.