Bill and Account Collectors vs Loan Interviewers and Clerks: AI exposure, pay and openings

AI use is higher in bill and account collectors work: 30% of tasks (some) against 20% for loan interviewers and clerks (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet.

Side by side

MeasureBill and Account CollectorsLoan Interviewers and Clerks
Tasks that already see AI use30% (Some)20% (Some)

Exposure: Anthropic Economic Index, March 2026. Pay, growth and openings: Bureau of Labor Statistics.

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