Informational interviews: how to ask and what to say

An informational interview is a short conversation, usually 15 to 20 minutes, in which you ask someone in a field or company about their work and advice, not for a job. Ask specifically, respect their time, and follow up with thanks.

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How to ask

  • Say how you found them and why them: a shared school, employer or a talk they gave.
  • Ask for 15 minutes by phone or video, and offer two time slots.
  • Keep the message to three or four sentences.

What to ask

  • How did you get into this work, and what is a typical week?
  • What skills matter most, and what is changing in the field?
  • What would you do in my position?
  • Who else should I talk to?

After the call

  • Send a thank-you the same day, with one thing you will act on.
  • Update them when something comes of their advice.
  • Do not ask for a job. If there is a fit, they will say so.

Frequently asked questions

How many should I do?

A few a week keeps momentum without wearing out your network.

What if they do not reply?

Follow up once after a week. Many people answer the second note.

Are they only for career changers?

No. They help anyone who wants to learn a company, field or role from the inside.

Should I send my resume?

Only if they ask. Offer it at the end if they want to help.

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