Director, Health Plan Product Management

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Reporting to the Vice President, Product and Operations, the Director, Health Plan Product Management leads the development and management of IEHP’s Medicare/D-SNP product(s) by overseeing the full product lifecycle and ensuring alignment with strategy, performance metrics, and regulatory requirements. In addition, this individual supports product implementation and other strategic initiatives to meet IEHP’s strategic Medicare/D-SNP membership growth objectives. This position works closely with division and department leaders in the design of products, relying on industry research, historical product performance, feedback from key IEHP stakeholders, and market trends. The Director, Health Plan Product Management ensures products are aligned with IEHP’s Mission, Core Values, and Strategic Priorities and are in adherence with Federal and State regulations, contractual and licensing requirements, health plan accreditation, and the Plan’s functional departments business requirements.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

Competitive salary

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Life, short-term, and long-term disability options

Career advancement opportunities and professional development

Wellness programs that promote a healthy work-life balance

Flexible Spending Account – Health Care/Childcare

CalPERS retirement

457(b) option with a contribution match

Paid life insurance for employees

Pet care insurance

Education & Requirement

A minimum of eight (8) years of experience leading health benefit plan development / implementation

Experience with health plan operations

Experience working within a matrix structure to deliver results

Product management, strategic planning, and project management experience with demonstrated success of launching products via product lifecycle (concept ideation through launch) while leading cross functional collaborative teams Additional experience working with Covered California products preferred

Bachelor’s degree from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above

Master’s degree from an accredited institution preferred

Key Qualifications

Valid California Driver’s License preferred

Advanced knowledge of: Medicare Advantage, D-SNP, and other government programs, health plans development, management, and implementation principles and practices

Health plan operations and regulatory and compliance requirements for Medicare Advantage & D-SNP, with a strong working knowledge of Covered California and commercial products

All IEHP’s current products

Competitive landscape to develop market strategies

Product development life cycle (PDLC) discipline

Excellent interpersonal and motivational skill

Excellent organizational skills and attention to detail

Excellent communication skills, both verbal and written

Skilled at Microsoft Office programs including, but not limited to, Word, Excel, PowerPoint, Outlook, Access, and Project

Proven ability to: Collect, analyze and recommend solutions using data and experience driven decisions

Work in a complex, rapidly evolving environment which requires high-level initiative

Make quick adjustments to project deadlines or assignments

Work independently and collaboratively within a team environment

Effectively prioritize and manage multiple projects with competing deadlines

Apply knowledge and guide self

Interact effectively at all levels of the organization

Negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness

Start your journey towards a thriving future with IEHP and apply TODAY !