Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

About the job

HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs.

Design, implement, and continuously improve practical standards, frameworks and governance processes that create consistent ways of working, strengthen adoption, and advance organizational maturity.

KEY RESPONSIBILITIES

Develop and maintain process standards, governance models, playbooks and accountability routines.

Partner with application support leaders and subject matter experts to define shared ways of working and clarify ownership.

Monitor adoption through defined measures, feedback loops and reporting; identify gaps, risks and refinements.

Facilitate working sessions on standards, governance alignment and cross-team accountability.

Advance process maturity by evaluating whether standards are measurable, sustainable and consistently applied.

Prepare leadership summaries and recommendations on governance, standards adoption, and process improvement opportunities.

Support consistent adoption of standards and accountability routines across Application Support and Revenue Cycle.

Bachelor's degree and 6’ years experience in business analysis, business administration, engineering, information science, health or science-related field.

Master’s and 4’ years experience in business analysis, business administration, engineering, information science, health or science-related field preferred.

CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

Medical: Multiple plan options.

Dental: Delta Dental or reimbursement account for flexible coverage.

Vision: Affordable plan with national network.

Pre-Tax Savings: HSA and FSAs for eligible expenses.

Retirement: Competitive retirement package to secure your future.