Senior Administrative Specialist - Plastic Surgery
Upstate Medical University
Syracuse, NY · Posted October 7, 2026
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November 2026
- #2Cities where the biggest share of jobs do not need a four-year degree25% · of 100
- #3Cities where the biggest share of jobs do not need a four-year degree in the Northeast25% · of 38
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- #6Cities with the most jobs that do not need a four-year degree in the Northeast70 jobs · of 36
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How AI is used in this kind of work
Among secretaries and administrative assistants, except legal, medical, and executive, AI is already used for a large share of the tasks. Measured exposure for secretaries and administrative assistants, except legal, medical, and executive: 45% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Job Summary:
Coordinating OR Surgical Cases for Plastic Surgery Surgeons
Schedules into EPIC any procedures which will occur at University Hospital. Coordinates requires Pre-Admission Testing and Anesthesia linked appointments.
Works in conjunction with billing office to ensure that appropriate referrals or authorizations have been obtained and documentation completed via EPIC.
Obtains authorization for clinic procedures, insurance verification, maintains referrals work queue and EPIC depot.
Scheduling outpatient procedures, such as: CT, X-rays.
Responsible for live scheduling patients for surgery while at clinic consults. Provides patient all preparation documentation including bowel prep instructions, anesthesia instructions, medication instructions, and pre and post op, pretesting, and telemedicine appointment details.
Answers the telephone, taking accurate messages, transferring calls to appropriate staff or handles certain calls that are appropriate.
Maintain provider schedules and adjusting templates when needed.
Assists with scheduling follow up appointments in the outpatient practice as requested by the procedure practice.
Responsible for chart preparation in EMR system. Reviews the patient orders and makes sure that all pertinent information is available for the provider prior to patient's surgery. (e.g. requests missing test results or clearance notes are sent to our office prior to surgery).
Access to PACS System and HealtheConnections
Responsible for sending written correspondence for procedure appointment changes.
Schedules outside services as requested by the physician for the patient (Medicaid cab, interpreter services, etc.).
Responsible for review of the procedural schedule to make sure that the schedule is appropriate regarding the time allotted for each procedure to decrease patient "wait time" and utilize the physician's time efficiently.
Responsible for assisting with processing all procedural schedule changes and communicating with physicians regarding schedules.
Responsible for all documentation for reimbursement payments to grants, divisions, department.
Responsible for itineraries and guidance for speakers attending Grand Rounds and M&M education conferences.
Responsible for arranging travel and accommodations for surgeon travel to conferences, education meetings, etc.
Responsible for correlating all meetings on Outlook calendars for surgeon.
Communication with clinic and administrative assistants to create a professional and balanced schedule for the surgeon.
Responsible for correlating Self-Pay Cosmetic surgeries for Plastic Surgery including arranging communication with billing.
Minimum Qualifications:
Associates Degree or pertinent college level courses and five years experience in medical field. Will consider equivalent combination of education and experience.
Preferred Qualifications:
Work Days:
Monday - Friday 7:30 am - 4:00 pm
Message to Applicants:
Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.
G5: $23.49 - $36.23
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
Recruitment Office: MedBest Medical Management