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Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR).

We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are – from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources – we have one common goal: connect Ohio with the world.

Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.

Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

Your “Take Off” will be successful by doing the following with excellence:

Administers assigned agreements and independently monitors tenant compliance with applicable contractual terms and conditions, including financial, operational, reporting, documentation, and other requirements.

Serves as the primary day-to-day liaison between CRAA and assigned tenants and vendors. Develops and maintains effective business relationships; responds to inquiries, concerns, and complaints; and facilitates timely resolution of operational and contractual issues.

Coordinates the opening, closing, turnover, and activation of assigned spaces, including scheduling vendors, contractors, maintenance personnel, and other stakeholders. Facilitates timely occupancy and tenant move-out activities, ensuring locations are restored to move-in ready condition.

Monitors the progress of construction, renovations, and improvement projects within tenant spaces to ensure compliance with approved plans, schedules, and airport standards.

Leads recurring meetings with assigned tenants to review operations, performance, compliance matters, service needs, upcoming activities, projects, and other business issues. Coordinates and monitors follow-up activities and action items.

Coordinates within the Business Development division and with other CRAA departments, concessionaires, tenants, vendors, contractors, and other stakeholders to address operational and project needs involving assigned tenant spaces. Coordinates maintenance and work orders, facility and service requests, installations, badging and escort requirements, tenant improvements, transitions, and other project activities; identifies needs, coordinates activities, addresses issues, and supports timely completion in accordance with applicable agreements.

Performs related work as required.

Salary range for this position is $75,000.00 - $90,000.00.The offered salary is evaluated using internal equity, job knowledge, skills, experience, and other key factors.

Your “Landing” will be smooth if you meet th e following requirements:

Bachelor’s degree in business administration, finance, aviation management, property management, real estate, hospitality management, or a related field.

Minimum of five (5) years of experience in contract administration, concessions, commercial property or tenant management, vendor management, hospitality, retail operations or equivalent education and years of experience.

Advanced proficiency in Microsoft Excel.

Experience administering contracts or agreements, monitoring contractual requirements, and identifying and resolving compliance or performance issues.

Experience in airport concessions, commercial property management, retail, hospitality, or another complex multi-tenant operating environment.

Experience working with enterprise resource planning (ERP) or similar business systems. Workday experience preferred.

Strong attention to details with contracts and agreements.

Must be able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable).

The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.