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About the job

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job Overview and Responsibilities

This role is crucial in translating complex data into actionable insights that inform business strategy, optimize operations, and drive growth. The Data Analytics Manager will be responsible for overseeing the entire analytics lifecycle, from data collection and processing to analysis, reporting, and presentation of findings to stakeholders across various departments.

Responsible for the prioritization and planning efforts for the data engineering team spanning across multiple domains

Partner with key stakeholders to understand their data needs, define key performance indicators (KPIs), and translate business questions into analytical problems

Design, develop, and implement analytical frameworks, models, and dashboards to extract meaningful insights from large, complex datasets

Manage dependencies and set priorities across multiple domains to maintain alignment to the Product release vision and roadmap

Conduct in-depth analyses to identify trends, patterns, and root causes, providing data-driven recommendations to improve business performance

Collaborate with data governance and application development teams to ensure data quality, integrity, and accessibility

Responsible for tasks related to development/production readiness, product demo and user acceptance

Develop and present clear, concise, and compelling reports, visualizations, and presentations to various audiences, including senior leadership

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree in Bachelor of Engineering, Bachelor of Technology, or equivalent in computer science or related STEM field

3+ years of total IT experience as either a Product Owner/Business Data Analyst or as a Software Engineer

3+ years of overall Data Analytics / Engineering experience in either AWS or Azure Cloud environments

3+ years of experience with Big Data technologies like PySpark, DataBricks, Palantir Foundry, Kafka, Redshift, etc.

3+ years of experience with relational database systems like MS SQL Server, Oracle, Teradata

Experience with Visualization tools such as Power-BI, Spotfire, OBIEE, BO, Cognos, Quicksight etc

Knowledge of data analysis and big data

Requirements gathering and stakeholder collaboration skills

Ability to create product roadmaps and prioritize features

Experience with Agile/Scrum-based development methodologies

Strong problem-solving and analytical skills

Ability to work in fast-paced, iterative development environments

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

AWS Certification

5+ years of total IT experience as either a Product Owner/Business Data Analyst or as a Software Engineer

Strong experience with continuous integration & delivery using Agile methodologies

Experience with transportation/airline industry

The base pay range for this role is $112,480.00 to $146,540.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com