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IDD Business Office Manager

Rha Health Services

Goldsboro, NC · Posted August 25, 2026

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About the job

We are hiring for: IDD Business Office Manager Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Ensures all administrative, accounting, certain people supported related, and purchasing functions are handled in an efficient, accurate, and timely manner for one or two business locations and are in accordance with company policies and procedures. Assists the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Administrator on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide people supported or employee information. Leads and directs the works of others. Salary based on experience

Job Responsibilities

The Business Office Manager, is responsible for assisting the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, preparation of budgets and ensuing analysis of monthly financial reports.

Additional responsibilities of the Business Office Manager include:

Coordinating closely with department heads to establish and monitor systems that provide service user or employee information

Maintaining medical records filing and maintenance, filing medical records daily, following required format, maintaining appropriate filing, storage, and security of medical records and Protected Health Information

Completing data entry of consumer information (e.g., admissions, discharges, medical record updates, data entry, etc.), ensuring billing protocols are followed per required timeframes

Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed

Performing general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed

Ensuring daily deposits are completed, overseeing petty cash funds, preparing and maintaining petty cash documentation, maintaining security of agency credit card, distributing monthly pay stubs and accounts payable checks

Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions

Recruiting, interviewing and making recommendations for hiring of candidates, maintaining and reviewing local personnel files

Supervisory responsibilities include directly supervising maintenance, secretary/receptionist staff including interviewing, making recommendations for hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, motivating, disciplining and promoting team performance; addressing complaints and resolving problems

Requirements

Successful candidates of the Business Office Manager role are able to lead a team to achieve multiple responsibilities in a fast paced business office while ensuring operational goals and objectives are met efficiently and effectively.

Additional requirements of the Business Office Manager role include:

Bachelor’s degree in Accounting, Finance, Economics, Business or related field

5 years of supervision and business operations experience

Experience in a management role preferred

Valid Driver’s license and automotive insurance

Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook

Excellent verbal, written and interpersonal communication skills

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Pre-employment screening:

Complete criminal background

Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)

Drug testing

Education verification and other credentialing based on position requirements.

Proof of employment history or references (if required)

Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!

Employee perks and discount program : to help you save money!

Paid Time Off (full-time employees only)

Health/Insurance (full-time employees only)

401(k) retirement savings program

Wellbeing Programs: Physical, Emotional and Financial

Chronic Disease management programs for hypertension and diabetes (for qualifying employees)

Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.