Senior Clinical Manager

For nearly 10 decades, Easterseals Northern California has provided services to people with disabilities and their families, helping them live, learn, work and play to their full potential. Today, Easterseals Northern California is a powerhouse in the Autism Spectrum Disorder (ASD) space and is setting a new standard of care. Easterseals Northern California is also a founding member of one of the nation’s largest behavioral health networks delivering more than one million hours of clinical services annually to people in need across Northern California. Our Adult Day Health programs, Early Intervention services, and ABA services are accredited by CARF International. This three-year accreditation is the highest level of accreditation that CARF awards.

Job Summary: The Senior Clinical Manager is a senior-level BCBA leader responsible for overseeing Clinical Managers and their teams within an assigned region. This role serves as a key partner to Behavioral Health leadership, ensuring high-quality clinical services, operational excellence, staff development, compliance, and achievement of regional performance goals.

This is a hybrid position, with candidates expected to attend in-person meetings and leadership activities in Burlingame in addition to occasional regional travel as needed.

Core Responsibilities & Essential Job Functions

Leadership, Mentorship, and Regional Oversight:

• Leads and provides direct supervision and mentorship to Clinical Managers and their teams to ensure effective service delivery, balancing clinical and administrative priorities, staff development, and achievement of quality and performance metrics in alignment with our Family of Companies (FoC) Values: Bold: Act courageously and think Differently. Community Centered: Support and celebrate the experience of others. Equity-Informed: Ensure fair and equal access for all. Wellbeing-Driven: Create healthy structures and systems.

• Oversees day-to-day operations within the assigned region, including caseload management, regional JIRA projects, clinical quality, and program oversight.

• Supports the Director in executing the Behavioral Health Annual Plan by providing regional updates, data, and recommendations to guide strategic planning, performance management, and continuous improvement.

• Collaborates with the Senior Training & Quality Manager to ensure consistent onboarding, training, and access to professional development resources for Clinical Managers and staff.

• Collaborates with the Senior Clinical Operations Manager to ensure operational systems and workflows support regional productivity and client satisfaction.

• Partners with shared services to support performance management, staffing, and scheduling needs.

• Provides direct client care or clinical coverage on a limited basis, as needed.

Clinical Quality and Supervision

• Review and approve treatment plans, behavior intervention plans, and assessments to ensure clinical accuracy and alignment with funder and regulatory standards.

• Conducts clinical audits (session note audits, competency checklists) for staff at or below the Clinical Manager level.

• Supports Clinical Managers to monitor client progress, address challenges with implementation, and ensure parent/caregiver engagement.

• Provides consultation and oversight on complex cases requiring higher-level clinical or operational input.

• Ensures compliance with all organizational, funder, and regulatory requirements, including documentation, supervision, and ethical standards.

• Collaborates with the Director and other Senior Managers to identify regional clinical trends, risk issues, and opportunities for program enhancement.

Performance, Productivity and Professional Development

• Monitors and supports regional metrics related to productivity, client satisfaction, report timeliness, and clinical outcomes.

• Support Clinical Managers to create and execute action plans to meet targets and address performance gaps with their direct reports.

• Ensures RBT and BCBA supervision requirements are met in accordance with funder and BACB standards.

• Coach and develop Clinical Managers to strengthen leadership, operational, and clinical competencies.

• Partners with the Director to monitor regional budget and staffing targets, ensuring resources align with service delivery needs and organizational performance goals.

• Participate in leadership meetings, training, and organizational planning efforts to inform and align regional operations.

• Maintain BCBA certification and required continuing education.

• Participates in special projects and meetings as assigned by the Director.

Qualifications

Minimum Education, Experience & Training Equivalent to:

• Master’s degree or higher in ABA, Psychology, Special Education, Early Childhood Development, or a related field.

• BCBA in good standing with a minimum of 4 years of certification.

• 3-5+ years of experience supervising ABA programs.

• Experience leading and developing clinical teams.

• Strong knowledge of ABA best practices, compliance requirements, and BACB standards.

Knowledge, Skills & Abilities:

• Strong demonstrated skillset in leadership, mentoring and managing teams.

• Knowledge of ABA methodologies and tools (VB-MAPP, AFLS, EFL).

• Excellent communication, cultural responsiveness, and leadership abilities.

• Strong clinical background and knowledge in best practices in Behavioral Health

• Commitment to building, developing, and supporting diverse teams.

• Enthusiasm and commitment to the values of the organization while consistently demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters.

• Capacity to communicate effectively verbally and in writing, American Sign Language or bilingual ability a plus.

• Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population.

• Personable; ability to work comfortably with individuals at all levels of the organization in a high-speed and fast paced environment.

• Work independently and to be flexible in changing work priorities.

• Attending all required training.

Physical Requirements:

• Sit for extended periods of time up to and including 6-8 hours a day.

• Frequent speaking and listening (25-75%) to clients, team members, and others in the workplace.

• Visual and auditory ability to work with staff and others in the workplace continuously.

• Utilize computer and cell phone.

• Frequent proofreading and checking documents for accuracy.

• Must be able to communicate effectively within the workplace, read and write using the primary language within the workplace.

• Frequent driving (to from office locations & client homes)

• Frequent exposure to disability disorders in clients; occasional emergency situation response; occasional exposure to trauma; client contact and decision making; constant concentration required when working with clients.

• Work inside client homes; occasional work in outdoor settings

• Ability to travel within California region based on business needs.

CONDITIONS OF EMPLOYMENT

• Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.

• Ability to travel to multiple work sites and client homes; reliable transportation needed.

• Must have a valid California Driver’s License with Insurance and maintain a clean driving record.

• Must pass health screenings, obtain vaccinations and clear TB testing based on company policies.

• Ability to obtain and maintain clearance through the Office of Inspector General.

• Ability to obtain and maintain CPR certification.

• Ability to obtain and maintain Safety Care certification.

• Ability to obtain and maintain a CAQH credential.

• Ability to obtain and maintain NPI number.

• Must attend any required training.

Benefits:

Health & Wellbeing

• Medical, dental, and vision coverage — choose from Blue Shield or Kaiser Permanente medical plans, plus Delta Dental PPO and VSP Vision. Coverage begins the 1st of the month after 30 days.

• Free, confidential mental health support through Lyra — coaching, therapy, and self-guided care, available 24/7, plus legal, financial, and child/elder/pet care resources.

• Fertility and family-planning support through Maven, up to $10,000 lifetime.

Paid Time Off

• Sick/Wellness Leave — up to 12 days a year, plus a Sick/Wellness Leave Donation Program so colleagues can support each other through emergencies.

• Vacation that grows with your tenure — up to 15 days a year in your first two years, 20 days by year three, and 25 days by year six and beyond.

• Up to 10 paid holidays a year based on the company calendar and your hire date, plus up to 2 Personal Days.

Financial Wellbeing

• 403(b) retirement plan through Fidelity, with automatic enrollment and yearly increases up to 10% of pay.

• Limited-Purpose (Dental & Vision) and Dependent Care Flexible Spending Accounts.

• Health Savings Account (HSA) — save pre-tax dollars for eligible healthcare expenses when enrolled in a qualifying medical plan (Blue Shield or Kaiser HDHP). Our Family of Companies contributes $60/month for individual coverage or $120/month for family coverage.

• Employer-paid Long-Term Disability and Life/AD&D insurance, with optional supplemental coverage available for purchase.

• myFlexPay — access money you’ve already earned, any time you need it, with no loan and no interest.

Perks & Extras

• Up to $2,000 a year in Learning Reimbursement for courses, training, and professional development.

• Career coaching, Employee Resource Groups, and paid training.

• Pre-tax commuter benefits and payroll direct deposit.

• Employee Referral Bonus Program — earn a bonus (up to $1,000) based on the position your referral is hired into.

About Us: For nearly 100 years, Easterseals Northern California has provided services to people with disabilities and their families, helping them live, learn, work, and play to their full potential. Today, Easterseals Northern California is a powerhouse in the autism spectrum disorder (ASD) space and it’s setting a new standard of care. Easterseals Northern California is also a founding member of one of the nation’s largest behavioral health networks delivering more than one million hours of clinical services annually to people in need across Northern California. We are part of a family of companies, a strategic set of non-profit organizations, including the Catalight Foundation, Easterseals Northern California, and Catalight Care Services (CCS), that are working together to responsibly disrupt and transform the delivery of home and community-based care.

EOE Statement: The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Easterseals Northern California is an equal opportunity employer.

Time Type:

Full time

Compensation:

$115,000 - $125,000

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.

Easterseals Northern California is an equal opportunity employer.