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About the job

Essential Functions

Solicit, negotiate, and book group business to achieve or exceed hotel revenue and occupancy goals.

Develop and maintain strong relationships with meeting planners, corporations, associations, government agencies, and third-party partners.

Generate new business through prospecting, networking, sales calls, site inspections, and industry events.

Manage a portfolio of existing accounts while actively pursuing new opportunities.

Conduct hotel site tours and presentations for prospective clients.

Prepare proposals, negotiate contracts, and secure signed agreements.

Collaborate with Revenue Management to maximize profitability and optimize group business mix.

Maintain accurate account, lead, and booking information within CRM and sales systems.

Monitor market trends, competitor activity, and industry developments to identify opportunities.

Participate in trade shows, client events, and community organizations to increase hotel visibility.

Partner with Conference Services, Catering, and Operations teams to ensure seamless group execution and client satisfaction.

Prepare and present weekly, monthly, and annual sales reports, forecasts, and action plans.

Assist in the development and execution of the hotel's overall sales and marketing strategy.

Mentor and support Group Sales Managers and other sales team members as applicable.

Qualifications

Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.

Minimum of 5 years of hotel sales experience with a proven record of group business production.

Previous experience in a full-service hotel environment preferred.

Knowledge of hotel sales processes, revenue management principles, and contract negotiations.

Experience with Delphi, CI/TY, Salesforce, or similar hotel sales systems preferred.

Strong communication, presentation, and negotiation skills.

Ability to work independently while contributing to team goals.

Strong organizational and time-management skills.

Ability to travel for client meetings, trade shows, and industry events as needed.

Key Performance Indicators

Group room night production

Group revenue generation

New account acquisition

Lead conversion ratio

Client retention and satisfaction

Sales activity goals (calls, appointments, site visits)

Market share growth

Forecast accuracy

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.