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About the job

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities, have served over 100 million meals, and continue to grow rapidly. Powered by technology and a network of 1,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Requirements

What You Will Be Responsible For:

Oversee daily operations across multiple sites, including indoor popup and catering programs and outdoor food truck locations

Serve as the primary point of contact for high-level escalations involving the client, restaurant partners, vendors, and on-site teams

Act as the bridge between Fooda’s senior leadership and site management, ensuring clear communication, alignment, and consistent execution

Build and maintain strong relationships with client stakeholders, customers, restaurant partners, vendors, and service providers

Coordinate and lead weekly or biweekly client calls, including reviewing performance, addressing concerns, and tracking follow-up items

Conduct quarterly business reviews to strengthen client relationships and support short- and long-term customer success

Provide overall direction, planning, and operational leadership for all assigned sites

Hold weekly meetings with Program Managers and Supervisors to assess account performance, resolve challenges, and establish priorities

Assist Program Managers with monthly vendor scheduling and the coordination of restaurant, catering, food truck, and delivery partners

Support Program Managers in leading salaried Supervisors and hourly employees across multiple locations and shifts

Recruit, coach, and develop managers, supervisors, and hourly employees while establishing clear performance expectations and accountability

Develop, implement, and enforce company and site-specific standard operating procedures that support safe, consistent, and efficient operations

Coordinate complex logistics involving vendor schedules, deliveries, staffing, site access, staging areas, service windows, and multiple points of service

Develop contingency plans and make timely decisions when deliveries, staffing, weather, site access, or operating conditions change

Oversee financial and accounting responsibilities, including budgeting, forecasting, inventory, labor management, reporting, invoice accuracy, and P&L performance

Ensure timely and accurate entry of financial and operational information into Fooda’s internal systems

Use Fooda technology and other operational platforms to manage schedules, monitor performance, complete reporting, and communicate across teams

Enforce all Fooda, client, government, and agency requirements related to food safety, sanitation, workplace safety, and health

Maintain a visible leadership presence throughout the operation and respond to business needs across different locations and shifts

Work comfortably in an active, construction-adjacent or industrial campus environment while following all client access and safety requirements

Travel regularly between assigned service locations and work both indoors and outdoors in varying weather conditions

Maintain a valid driver’s license, reliable transportation, and the ability to travel between assigned locations

Benefits

What We’ll Hook You Up With:

Competitive market salary, annual bonus, and stock options based on experience and eligibility

Relocation assistance may be available for the right candidate

A travel allowance, stipend, or mileage reimbursement may be available based on territory size, business travel requirements, and company policy

Comprehensive health, dental, and vision insurance plans

401k retirement plan with company match

Paid maternity and parental leave benefits

Flexible spending accounts

Company-issued laptop

Daily subsidized lunch program (ours!)

A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No recruiters, please.

Final candidates must successfully complete professional reference checks. Employment is contingent upon successful completion of a background check due to the sensitive nature of the client environment, consistent with applicable law.

The salary range for this role is between $80,000 and $130,000 and is dependent on a number of factors, including but not limited to relevant work experience, leadership scope, training, location, and skills.