Chief of Staff

About PracticeTek

Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go!

We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.

We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together.

At PracticeTek, you’ll get to:

Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.

Team up with passionate, talented people who care deeply about patients, providers, and making a difference.

See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone.

Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

Why You’ll Love It Here

As part of the TekTribe, you’ll enjoy:

Comprehensive health, dental, and vision coverage options

Wellness benefits that support lifestyle, behavioral health, and overall wellbeing

Flexible paid time off, sick time, and 10 company-paid holidays

401(k) plan with company match to help you build your future

Culture Committee driving initiatives that spark connection, fun, and belonging

A workplace powered by innovation, collaboration, and energy every day

What You’ll Do

Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner :

Enable Executive Leadership Effectiveness: Serve as a strategic operating partner to the CEO and force multiplier for the ELT. Strengthen alignment, decision-making, and accountability by proactively identifying unresolved disagreements, superficial alignment, competing priorities, and unhealthy departmental friction. Help the ELT operate as one cohesive leadership team focused on enterprise success.

Drive Operating Discipline and Execution: Own the executive operating cadence, including QBRs, ELT meetings, OKRs, KPIs, and strategic planning. Translate priorities into clear decisions, accountable owners, measurable outcomes, and consistent follow-through. Synthesize financial and operating performance into actionable insights that help leaders anticipate risks and make better decisions.

Connect Strategy Across the Enterprise: Partner with executives to advance critical initiatives, including annual planning, margin improvement, strategic partnerships, and organizational design. Identify upstream and downstream impacts, cross-functional dependencies, and unintended consequences of decisions. Remove barriers, resolve competing priorities, and ensure initiatives deliver measurable business results.

Facilitate Organizational Change: Help the CEO and ELT navigate organizational complexity and change by identifying execution risks, organizational resistance, communication gaps, and unclear accountability. Partner with leaders to align stakeholders, support adoption, and sustain business performance through transitions.

Support CEO, Board, and Investor Effectiveness: Coordinate board and investor preparation, partnering with Finance and executives to deliver accurate financial analyses, clear strategic narratives, and decision-ready materials. Draft executive communications, support leadership offsites and company-wide updates, and lead urgent cross-functional issues or special projects requiring discretion, judgment, and rapid execution.

How Success is Measured

Here’s how we’ll know you’re making an impact and raising the bar:

ELT Effectiveness: Executive meetings and QBRs consistently produce clear decisions, ownership, and follow-through, with critical commitments delivered on time.

Strategic Execution: Company OKRs and priority initiatives have measurable outcomes and accountable owners.

Enterprise Alignment: Cross-functional dependencies, competing priorities, and organizational friction are identified and addressed proactively, improving collaboration and reducing preventable execution delays.

Organizational Change: Strategic and organizational changes are implemented with clear leadership alignment, effective communication, and measurable adoption and business outcomes.

Executive and Board Readiness: Board and investor materials are delivered on time with accurate, reconciled financial information and clear recommendations. The CEO and ELT consistently view the Chief of Staff as a trusted partner who improves leadership effectiveness and organizational execution.

What You Bring

Your unique talents are what make you shine. For this role, success looks like:

Strategic and Operating Experience: 5+ years of progressive experience in investment banking, management consulting, private equity, corporate strategy, strategic finance, or high-impact operating roles. Demonstrated success in demanding environments requiring exceptional analytical rigor, sound judgment, executive-level communication, and ownership of complex business problems. Experience translating strategic recommendations into operational results is highly valued. Bachelor's degree required.

Enterprise Perspective and Organizational Judgment: Ability to see across functions, anticipate the broader implications of decisions, recognize underlying misalignment and organizational friction, and constructively challenge senior leaders to achieve better enterprise outcomes.

Financial and Operational Rigor: Strong analytical capabilities, including financial modeling, data reconciliation, KPI and OKR management, and executive operating cadences. Ability to translate complex information into clear, actionable, board-ready recommendations.

Executive Influence and Organizational Judgment: Exceptional ability to build credibility with senior leaders, challenge assumptions constructively, recognize misalignment beneath surface-level agreement, and navigate complex organizational dynamics. Combines intellectual curiosity, confidence, humility, and discretion with the ability to influence without formal authority.

Execution, Adaptability, and AI Fluency: Demonstrated ability to prioritize competing demands, lead organizational change, solve ambiguous problems, and deliver results under pressure. Proficiency using AI tools responsibly to improve analysis, communication, and workflows; experience with automation or AI agents preferred.

Ready to Join?

If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better.Together.

The Fine Print (That Really Matters)

At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between $165,000 - $175,000 plus bonus. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.

PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law.

This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.