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About the job

Work Location: Chicago

Due to the highly interactive and team-based nature of this role, in-person attendance is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives. This role is required to be on-site at our different facilities.

Want to make an impact?

The Sr. Director of Manufacturing Quality is responsible for leading manufacturing quality execution across the production network to ensure the delivery of safe, compliant, defect-free products that protect and delight consumers. This role serves as the operational quality leader responsible for translating enterprise Food Safety, Quality, and Regulatory systems into practical, sustainable factory execution.

This leader will play a critical role in building world-class quality systems that embeds quality by design, protects consumers, enables defect-free high-quality products, strengthens brand trust, eliminates cost of poor quality, and embeds prevention, discipline, data, and accountability across the manufacturing network.

The Sr. Director of Manufacturing Quality must be visible at the factories, pragmatic, and operationally grounded, with expertise in TPM and Quality Pillar systems, manufacturing operations, process controls, sanitation, and continuous improvement. This role requires the ability to partner with Sr. Site directors on coach, challenge, and elevate teams while driving measurable improvements in quality performance, operational discipline, and site culture.

This leader will partner closely with plant leadership, Sr Site Directors, to build environments centered on ownership, accountability, prevention, operational excellence, and consumer protection. The role is critical in creating manufacturing cultures that support the goal of producing products that consistently delight consumers.

Travel Requirement

50-70% travel to facilities within the network (mostly in the Chicagoland area)

Must have valid passport

Must have a vehicle

Ways you will make a difference

Manufacturing Quality Leadership

Lead manufacturing quality strategy and execution across all manufacturing facilities

Ensure safe, compliant, defect-free products through strong operational execution and process discipline

Drive standardization and sustainability of manufacturing quality programs across the network

Establish clear quality expectations, accountability, and execution standards at all sites

Maintain a strong factory presence and actively engage with site quality manager and site leadership to drive quality by design

Translate enterprise quality strategy into practical and sustainable manufacturing execution

Innovation Quality Leadership

Direct end-to-end innovation quality strategy across multiple business verticals, ensuring flawless product launches through robust governance, risk mitigation, validation, and cross-functional execution from concept to commercialization.

Establish and lead enterprise launch-readiness frameworks, aligning Intech, operations, supply chain, regulatory, and commercial teams to proactively identify risks, eliminate quality gaps, and deliver on-time, right-first time launches.

Drive a culture of launch excellence and accountability, leveraging quality metrics, stage-gate reviews, and continuous improvement practices to achieve consistent performance.

TPM & Quality Pillar Leadership

Drive loss elimination, defect reduction, center lining, root cause analysis, and process capability improvements

Partner with Factory Sites directors, and Continuous Improvement teams to strengthen operator ownership and autonomous quality systems

Coach plant quality leadership teams on TPM behaviors, quality culture, and sustainable execution practices

Ensure Quality Pillar activities are directly connected to measurable operational, quality, and consumer outcomes

Drive disciplined problem-solving methodologies and sustainable corrective action execution

Culture, Coaching & Leadership Development

Partner closely with Sr. Site Directors and plant leadership teams to elevate site food safety culture, accountability, and execution discipline

Coach and develop plant quality teams and operational leaders to strengthen technical capability, ownership, and decision-making

Drive a culture focused on prevention, urgency, transparency, operational discipline, and continuous improvement

Build environments where quality and food safety are fully integrated into daily operational behaviors and plant culture

Challenge complacency and normalize proactive identification and correction of issues

Consumer Protection & Product Excellence

Support the organization’s commitment to producing products that do not harm and consistently delight consumers

Drive reduction of consumer complaints, internal defects, rework, waste, and quality losses

Ensure operational decisions prioritize consumer safety, product integrity, and brand protection

Strengthen factory understanding of the direct connection between manufacturing execution and consumer experience

Promote quality by design principles throughout manufacturing and operational processes

Skills that will make you successful

Data, Metrics & Performance Management

Utilize data, analytics, KPIs, and trend analysis to drive decision-making and operational improvements

Develop manufacturing quality scorecards and performance visibility systems

Monitor leading and lagging indicators to proactively identify risks and performance gaps

Ensure disciplined escalation, reporting, and accountability processes across the manufacturing network

Drive data-based problem solving and continuous improvement initiatives

Food Safety, Process Controls & Operational Excellence

Ensure compliance with GMPs, HACCP, sanitation, environmental monitoring, allergen controls, preventive controls, and regulatory requirements

Drive proactive risk identification and mitigation across manufacturing operations

Ensure effective in-process monitoring, escalation, verification, and corrective action systems

Strengthen process control execution discipline across the network

Lead root cause analysis and CAPA effectiveness programs for manufacturing deviations and quality losses

Support continuous improvement initiatives focused on reducing defects, waste, rework, and cost of poor quality

Cross-Functional Partnership

Partner closely with Operations, Engineering, Supply Chain, Procurement, Regulatory, InTech, Continuous Improvement, and Quality Systems teams

Support commercialization, network optimization, acquisitions, and operational transformation initiatives

Drive alignment between enterprise quality systems and manufacturing execution realities

Collaborate with site leadership to remove barriers and accelerate sustainable operational improvements

Support enterprise initiatives focused on operational excellence, productivity, compliance, and building capability

Experiences that will support your success

Bachelor’s degree in Food Science, Engineering, Microbiology, or related field required; advanced degree preferred

15+ years of progressive manufacturing quality leadership experience within food or consumer packaged goods manufacturing

Minimum 5 years in plant quality management

Strong expertise in GMPs, HACCP, sanitation, environmental monitoring, SPC, and process controls

Proven leadership experience across multi-site manufacturing networks

Strong operational acumen and ability to influence cross-functional teams

Experience driving cultural and operational transformation initiatives

Bilingual capabilities preferred (English and Spanish)

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

The salary range for this role is $162,975 - $228,165 annually.