Among network and computer systems administrators, AI is already used for a large share of the tasks. Measured exposure for network and computer systems administrators: 34% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Work directly with the Network Manager and Lead Network Engineer on various projects including system rollouts, upgrades and infrastructure changes. Conduct analysis, administration, management, and maintenance of computer network systems and data circuits. Analyze, design, install, configure and repair key systems to meet user specifications. Consult with end users to assess system functionality. Maintain daily performance, monitor network and system performance and administers security on multiple platforms.

Duties and Responsibilities:

Consult with users to determine hardware, software, or system functional specifications

Work with appropriate business partners when rolling out new systems or system changes in order to address issues and fix bugs. Must perform necessary testing and analysis to ensure system stability before transferring support responsibility to the support desk

Manage complex network projects from beginning to end including refresh, infrastructure, and process projects

Ability to work across Unified Communications, Route, Switch, Wireless, SD WAN, and Network Security platforms

Strong Firewall and Routing skills. Understand BGP and EVPN technologies

Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systemsMentor junior network engineers/operations to be able to further their skillsets

Translate business requirements into network designs and solutions

Collaborating with a group of network engineers delivering new solutions to support manufacturing networking

Work directly with lead network engineer on developing new processes and project

Partner with equipment manufactures and internal customers to test and certify IoT solutions

Contribute to the research and design of future generation network roadmaps

Provide Tier 2 network engineering escalation support

Design and deliver network infrastructure to support new and existing initiatives

Translate technical knowledge into support procedures

Work alongside Site Reliability Engineers to automate manual activities

Collaborate with network hardware and services providers

Create and maintain network documentation and reports

Communicate with internal customers and present solutions in a non-technical manner

Troubleshoot malfunctions of network hardware and software applications

Investigate, analyze, recommend and install enhancements and operating procedures that regulate or enhance network performance

Stay current with disaster recovery procedures. Be available to assist in recovery of major systems in the event of a disaster.

Document project in ADO Wiki including troubleshooting information for technical support

Manage trouble tickets when escalated from support group

Monitor computer networks using network management and analysis products.

Identify and resolve basic network problems such as ethernet loop failures, device connectivity problems, Network Addressing (IP), DNS, DHCP, and slow response time. Assists in resolution of complex network problems.

Monitor and track system performance looking for network slow downs and bottle necks.

Administers security by way of access control for all network appliances. Maintains user lists and security logs, and follows up on security violations.

Travel Expectations:

15-30%