CBO Insurance Sr. Specialist - Revenue Cycle
Henry Ford Health System
Troy, MI · Posted September 28, 2026
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Where Troy, MI ranks
Where Troy, MI placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #17Best college towns for junior jobs in the Great Lakes37% · of 39
- #17Best cities for junior jobs in the Great Lakes35% · of 53
- #19Cities with the most hybrid jobs in the Great Lakes10% · of 50
- #21Best college towns for junior jobs in the Midwest37% · of 51
- #21Best cities for junior jobs in the Midwest35% · of 69
- #21Best cities for software and engineering jobs in the Great Lakes54 openings · of 48
Rankings about finance jobs
- Best cities for finance jobs #1 New York (1,932 openings)
- Best cities for finance pay after cost of living #1 San Mateo ($162k)
- Most requested AI skills in finance jobs #1 AI tools in daily work (4.3%)
- AI tools named most often in finance jobs #1 Claude (0.55%)
- Employers with the most finance jobs #1 Amazon (475 roles)
How AI is used in this kind of work
Among insurance sales agents, AI is already used for a large share of the tasks. Measured exposure for insurance sales agents: 32% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
The CBO Insurance Sr. Specialist is responsible for effectively and efficiently resolving complex accounts, acting as a subject matter resource for his/her functional area, coaching team members on account resolution workflows, and assisting the supervisor with team management. The Sr. Specialist confirms the accuracy and completeness of patient financial, insurance and demographic information to ensure compliant claims are sent to payers. The Sr. Specialist works independently to resolve complex diagnostic accounts. The Sr. Specialist helps drive change by identifying areas where performance improvement is needed (for example, day-to-day workflow, education, process improvements, patient satisfaction). The Sr. Specialist performs quality validations of information as well as continuous education and opportunity feedback to a multi-disciplinary team with the objective of managing the cost of care and providing timely and accurate information to payers.
Company Description
At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.
Qualifications
REQUIRED:
High school diploma or equivalent
5+ years of experience in revenue cycle/CBO
Prior healthcare revenue cycle position experience
Extensive revenue cycle process improvement experience
PREFERRED:
Billing/coding certificate
College coursework in accounting, business, or healthcare administration
Intermediate proficiency with Microsoft Office suite