Dental Director

Job Summary:

The Dental Director is responsible for the leadership, oversight, and strategic direction of Hamilton Health Center’s Dental Department across multiple service locations. This role ensures the delivery of high-quality, patient-centered dental care while maintaining operational efficiency, regulatory compliance, and alignment with organizational goals.

The Dental Director plays a key leadership role in driving clinical excellence, expanding access to care, supporting provider performance, and advancing the organization’s mission within a Federally Qualified Health Center (FQHC) environment.

Benefits Offered:

Hamilton Health Center offers a comprehensive benefits package designed to support the health, well-being, and professional growth of our employees, including:

Medical, dental, and vision insurance

Employer-paid life insurance

Retirement plan with employer contribution

Generous Paid Time Off (PTO) and paid holidays

Employee Assistance Program (EAP)

Key Responsibilities:

Provide leadership, supervision, and oversight of all dental providers and clinical staff

Ensure delivery of high-quality, patient-centered dental services across all locations

Oversee clinical performance, peer review processes, and provider evaluations

Develop, implement, and maintain dental policies and procedures

Ensure compliance with Joint Commission, OSHA, and all regulatory standards

Collaborate with leadership on operational planning, staffing models, and patient flow optimization

Monitor productivity, performance metrics, and departmental outcomes

Partner with Finance and leadership to develop and manage departmental budgets

Support revenue cycle initiatives and departmental financial performance

Lead recruitment, onboarding, and development of dental staff in collaboration with Human Resources

Investigate and respond to patient complaints in accordance with organizational policy

Serve as Dental Radiation Safety Officer and ensure compliance with applicable regulations

Prepare reports, participate in leadership meetings, and support strategic initiatives

Provide direct patient care as needed, consistent with credentials and privileges

Qualifications:

Required:

Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited program

Active license to practice Dentistry in the Commonwealth of Pennsylvania

Board certification or eligibility through the American Dental Association

Minimum of three (3) to five (5) years of progressive leadership experience in a dental or clinical setting

Demonstrated experience managing clinical operations, staff performance, and compliance

Preferred:

Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare organization

Knowledge of Joint Commission standards and regulatory survey processes

Experience with budgeting, productivity metrics, and revenue cycle performance

Bilingual (Spanish)

Knowledge, Skills, and Abilities:

Strong knowledge of dental practice management and regulatory standards

Proven leadership, coaching, and conflict-resolution skills

Ability to manage multi-site operations and competing priorities

Strong analytical and organizational skills with the ability to utilize data for decision-making

Excellent written and verbal communication skills

Ability to maintain confidentiality in compliance with HIPAA

Demonstrated professionalism, sound judgment, and ethical decision-making

Physical & Work Requirements:

Travel between Hamilton Health Center locations required

Ability to sit or stand for extended periods

Ability to lift up to 15 pounds

Ability to bend, reach, stoop, and perform fine motor tasks

About Hamilton Health Center:

Hamilton Health Center is the only Federally Qualified Health Center (FQHC) in Dauphin County. We are committed to improving the health of Central Pennsylvania’s residents by delivering high-quality, respectful, and patient-centered health and related social services—regardless of health, economic, or insurance status. Our mission-driven team works collaboratively to promote access, prevention, education, and whole-person care.

EOE