Director Operations - PA Operations - State College Service Center
Firstenergy
State College, PA, United States · Posted August 18, 2026
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Operations jobs in the rankings
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
Director, Utility Operations – FirstEnergy Pennsylvania Electric Company
Location: State College, PA
Position Summary
The Director oversees 24/7 electric utility operations for a designated service area, leading distribution line operations. This role is responsible for the safe, reliable, and cost-effective delivery of electricity while ensuring regulatory compliance and supporting long-term operational sustainability.
Key responsibilities include managing T&D construction and maintenance programs, partnering with engineering and operations teams, overseeing emergency response activities, managing capital and O&M budgets, leading capital project execution, and maintaining relationships with regulators, public officials, customers, and community stakeholders.
Key Responsibilities
Lead and promote a strong culture of safety, compliance, inclusion, and accountability.
Manage utility operations, maintenance, construction, and reliability performance.
Develop and execute operational strategies, budgets, and capital improvement plans.
Lead, coach, and develop managers, supervisors, and staff.
Ensure regulatory, environmental, and reliability compliance.
Collaborate with union leadership and stakeholders to support operational excellence.
Drive continuous improvement, workforce planning, and process standardization.
Oversee contractor performance and resource allocation.
Leadership Competencies
Operational Expertise
Change Leadership
Strategic Thinking
Execution & Accountability
Communication & Collaboration
Qualifications
Bachelor's degree or equivalent experience required; MBA or PE preferred.
10+ years of progressive electric utility experience, including 5+ years in management.
Experience in utility operations, construction, engineering, transmission/distribution, or related functions.
Strong leadership, financial, and technical acumen.
Proven ability to lead large teams, manage labor relations, and drive organizational change.
Preferred Knowledge
Utility operations, engineering, maintenance, and system planning.
Regulatory, environmental, and reliability requirements.
Budgeting, capital planning, and contract management.
Labor relations and collective bargaining administration.
Strategic planning, process improvement, and stakeholder engagement.
Key Skills
Strategic and analytical decision-making
Leadership and change management
Regulatory and operational compliance
Relationship building and communication
Problem solving and independent judgment