Managing Director, SoQM Monitoring & Evaluation
BDO USA
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Chicago, IL · Posted August 24, 2026
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About the job
Job Summary:
The Managing Director, SoQM Monitoring & Evaluation directs the Firm's monitoring, evaluation & reporting program and provides independent assessment of the effectiveness of the System of Quality Management. The role is not responsible for performing root cause analyses, identifying quality trends, conducting predictive risk assessments, or evaluating action effectiveness, which are responsibilities of the Quality Intelligence & Causal Analysis function.
The Managing Director provides leadership over the Firm's monitoring, evaluation & reporting processes, facilitates the assessment of deficiencies and quality-related trends, directs the annual SoQM evaluation process, and supports reporting to Firm leadership and external regulators. The role serves as a key source of objective evaluation and insight regarding the effectiveness of the SoQM and does not have responsibility for designing or implementing the Firm's quality management system or quality responses.
The Managing Director maintains an objective and independent perspective when evaluating the effectiveness of the Firm's System of Quality Management and related remediation activities and provides insights and recommendations to Firm leadership regarding opportunities for continuous improvement.
Job Duties:
Monitoring & Evaluation Leadership
Directs the Firm's monitoring and evaluation program for the SoQM
Directs activities designed to identify, evaluate, and communicate deficiencies within the Firm's SoQM
Directs the assessment of the design, implementation, and operating effectiveness of the Firm's SoQM in accordance with QC 1000, ISQM 1, and SQMS 1
Directs the annual SoQM evaluation process and preparation of conclusions and certifications required under applicable professional standards
Facilitates the analysis of findings identified through monitoring activities, inspections, root cause analyses, and other quality-related information sources
Evaluates the severity and pervasiveness of identified deficiencies and their impact on the effectiveness of the SoQM
Collaborates with others on directing monitoring activities to assess the effectiveness of remediation efforts and corrective actions implemented in response to identified deficiencies
Provides objective challenge and evaluation regarding the effectiveness of remediation plans and whether corrective actions adequately address identified deficiencies
Risk, Controls & Quality Monitoring
Collaborates with stakeholders to understand quality risks impacting the Firm's ability to perform engagements in accordance with professional standards
Evaluates whether quality responses and controls established by process owners adequately address identified quality risks
Directs testing and monitoring activities related to the operation and effectiveness of controls within the SoQM
Evaluates compliance with documentation and retention requirements associated with the operation of the SoQM and related monitoring activities
Reporting & Governance
Directs the preparation of SoQM monitoring reports, annual evaluations, and related communications to Firm leadership and governance bodies
Coordinates and administers the External Quality Control Function (EQCF) review process (if applicable)
Assists in the development, monitoring, and evaluation of Audit Quality Indicators (AQIs)
Assists with PCAOB data requests and regulatory inquiries related to the Firm's SoQM
Presents monitoring results, evaluation conclusions, significant deficiencies, remediation assessments, and recommendations periodically to Firm leadership as directed by the QMI leader
Demonstrates thought leadership and an inquisitive mindset to identify trends and opportunities to enhance monitoring and evaluation activities
Supports continuous improvement of monitoring methodologies, evaluation processes, and quality reporting capabilities
Performs other duties as required
Supervisory Responsibilities:
Directs a team of professionals responsible for executing key monitoring, evaluation, reporting, and remediation assessment activities
Establishes priorities, objectives, and performance expectations for the Monitoring & Evaluation function
Acts as career advisor, coach, and mentor to managers and directors
Promotes collaboration across quality management stakeholders to support effective execution of monitoring and evaluation responsibilities
Qualifications, Knowledge, Skills, and Abilities:
Education:
Bachelor’s degree or Master’s degree in Accounting, required
Experience:
Twelve (12) or more years of public accounting experience, required
Experience with accounting firm quality management standards, required
Experience leading audit quality, quality monitoring, inspection, professional practice, regulatory, risk management, or quality management functions, required
Experience evaluating the design, implementation, and operating effectiveness of quality management systems, controls, or governance processes, required
Experience assessing remediation activities and evaluating the effectiveness of corrective actions related to quality deficiencies, required
Experience with PCAOB inspections, quality control/quality management standards, regulatory oversight, or internal monitoring programs, preferred
Experience preparing executive-level reporting, presentations, and governance communications, preferred
Experience leading and developing professional teams in a complex organizational environment, preferred
License/Certifications:
CPA, required
Software:
Advanced Microsoft Excel skills, required
Proficient in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Teams, required
Experience with data analytics, reporting, visualization, and workflow management tools, preferred
Experience with accounting, auditing, and regulatory research databases, preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Extensive knowledge of PCAOB, AICPA, IAASB, and related quality management standards, including QC 1000, ISQM 1, and SQMS 1
Strong understanding of monitoring, evaluation, governance, risk assessment, control testing, and remediation frameworks
Demonstrated ability to evaluate the effectiveness of processes, controls, and corrective actions and identify opportunities for improvement
Strong understanding of root cause analysis methodologies and quality improvement principles
Strong ability of developing trusted relationships with process owners, response owners, and other stakeholders, fostering a collaborative environment that encourages transparency, constructive dialogue, and continuous improvement while maintaining objectivity and independence in evaluating the effectiveness of the Firm's SoQM
Exceptional critical thinking, analytical, and professional judgment skills
Ability to synthesize complex information into concise, actionable insights for executive leaders and governance bodies
Strong project management and organizational skills with the ability to manage multiple priorities and deadlines
Excellent written, verbal, presentation, and facilitation skills
Ability to influence and collaborate effectively across all levels of the organization without direct authority
Demonstrated leadership skills, including experience directing teams, developing talent, and fostering collaboration
Ability to challenge constructively and provide objective, independent perspectives on quality-related matters
Strong attention to detail with the ability to maintain focus on strategic objectives and firm-wide quality outcomes
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $240,000- $280,000 Maryland Range: $240,000- $280,000 NYC/Long Island/Westchester Range: $240,000- $280,000
At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.
Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.
BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.
We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.
Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more !
*Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets Click here to find out more !