Assistant Director, Learner Experience, Innovation & Knowledge Management, Executive Education

Cambridge, Massachusetts, ASSISTANT DIRECTOR, LEARNER EXPERIENCE, INNOVATION & KNOWLEDGE MANAGEMENT , Sloan Executive Education , will manage a portfolio of initiatives that strengthen learner experience, program development, sales enablement, knowledge management, and continuous improvement; partner with program directors and cross-functional teams to develop resources, tools, and practices that enhance program quality, consistency, and operational effectiveness; analyze learner, program, market and operational data to develop insights, recommendations, and compelling narratives that support stakeholder engagement and decision-making; lead the governance and continuous improvement of knowledge management systems, shared resources, and digital collaboration environments; identify, evaluate, and support implementation of AI-enabled and emerging technologies that improve learner experience, team effectiveness, and organizational capability; manage projects from concept through implementation, coordinating stakeholders, driving adoption, and advancing process improvement efforts; and foster innovation, knowledge sharing, and continuous improvement across Executive Education. The full job description is available, here: https://web.mit.edu/sloan-hr/jobs/ExecEdAssistantDirectorLearnerExperience.pdf REQUIRED : Bachelor's degree in business, communications, instructional design, technology, organizational development, education, or a related field; a minimum of two years of academic administration experience required; relevant experience in project management, program development, learning experience design, knowledge management, sales enablement, technology implementation, organizational effectiveness, executive education, corporate learning, or a related role; demonstrated ability to manage projects and initiatives from concept to implementation, including defining deliverables, coordinating stakeholders, managing timelines, identifying risks, and driving follow-through. PREFERRED : Master's degree; experience in executive education, corporate learning, client service, program management, or a program-based environment; experience supporting or leading product development, program design, learning experience design, instructional design, or learner/client experience initiatives. 10/14/2026