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About the job

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

As part of Leo Inventory and Fulfillment Technology (LIFT) team, you will play a pivotal role in building and launching global fulfillment and returns capabilities to serve different customer segments. You will take customer-focused approach to define product vision and drive solution simplification while meeting complex compliance requirements from stakeholders in business, tax, accounting, legal and trade. You will dive deep into what exist today within Amazon fulfillment and returns technology to understand reasons behind architecture decisions, recognize when technical design limits scale/ performance/innovation, and provide inputs to refine technical designs. You will define input metric and demonstrate how product decisions influence it. Your expertise in advanced supply chain technologies, combined with strong analytical skills and a customer-focused approach, will drive efficiency improvements, cost reductions, and elevate the overall fulfillment experience for Leo's global customers.

Key job responsibilities - Collaborate with global and regional business, operations, finance, legal, accounting, trade and tax teams to identify compliance requirements, develop returns and retention strategies, aligning with Leo's unique business goals and business models in each country. - Partner with applied scientists to build AI and machine learning systems to optimize our retention and device reuse strategies - Define and deliver comprehensive and crisp product requirements across end to end supply chain needs, leveraging and expanding existing solutions. - Partner with tech teams across Leo and Amazon to drive product development from design through to release, making hard, high-judgment trade-offs between features. - Drive alignment and commitment across dependency teams, identifying and resolving strategic risks to launch solutions that help Leo meet business, financial, and technical goals.

- Define, own, and monitor input and output metrics for fulfillment performance (e.g., order-to-delivery time, inventory accuracy, cost-per-unit-shipped). Use data to prioritize roadmap decisions, validate hypotheses through experimentation, and quantify the impact of product launches on customer and business outcomes.

- Author PR/FAQs and product strategy documents that define the "what" and "why" for new returns and retention capabilities. Present trade-off recommendations to senior leadership when compliance requirements, technical constraints, and business timelines conflict — owning the decision, not just surfacing the options.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life As an IFT employee at Leo, your day involves collaborating with stakeholders to develop product vision and roadmap. You will produce crisp product requirements, clarify these requirements with Engineering and Science teams, make tradeoff decisions and provide feedback on tech designs. You'll engage with customers and regional leaders across continents to define requirements, balancing global fulfillment needs with regional nuances. Collaborating with external technical teams is key, as you develop and execute a comprehensive product roadmap.

About the team Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. - Bachelor's degree - 5+ years of technical product or program management experience - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience with end to end product delivery - Experience owning/driving roadmap strategy and definition - Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time - Experience in building and driving adoption of new tools - Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually