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Technical Sales Representative- Industrial

Illinois Tool Works

Lincolnshire, IL · Posted September 11, 2026

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About the job

Job Description:

Job Description:

E.H Wachs, an ITW Company, is seeking a Technical Sales Representative to join our team in Lincolnshire, IL. The Technical Sales Representative will support and sell E.H. Wachs products under direct supervision and assist with providing technical oversight to ensure successful customer integration and implementation of products.

Essential Job Functions:

Conduct pre-sales activities including understanding the customer’s business and analysis of product needs

Conduct post-sales activities including delivery follow-up to ensure product has met customer’s needs and communication with customer for additional sales opportunity

Handle incoming sales calls and provide technical support of products and applications

Responsible for processing Web leads, activities, and quotations into CRM system

Support field sales staff and distributors in moving opportunities through the sales process

Foster new business and build customer relationships as it is essential to our growth within the marketplace

Process sales orders to invoice

Process all RMAs (repairs & returns) and forward to shipping

Prepare documents for import and export shipments

Fulfill all requests for literature and technical information required to identify application and specify equipment

Support Rental Centers with order processing and rental billing

Required to adhere and comply with state and federal law, the ISO Quality program and procedures, and the safety program

Additional duties and tasks as assigned

Requirements:

High school diploma or GED required. Associate's degree or higher in a related field, or an equivalent combination of education and experience preferred.

Prior sales experience is a plus but not required

Develop and maintain advanced product knowledge through company-provided training to effectively operate and apply the organization's products

Excellent verbal, written and listening communication skills

Working knowledge of Microsoft Office Suite and other business software applications.

Must be organized and detail-oriented; also possess strong time management and problem-solving skills

Ability to work independently and be resourceful

Must be able to adjust to a changing work environment, competing demands, frequent changes, delays and unexpected events

Compensation Information:

The annual base salary range for this position is $66,000 – $75,000 annually. Please note that this salary information serves as a general guideline. The company considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as geographic location, market, and business considerations. We believe our people are our greatest asset. That’s why we invest in creating an environment where you can thrive—both personally and professionally.  For more details,  visit our Benefits page .

In addition, our benefits include paid vacation, sick, holiday, and parental leave.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.