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About the job

Manager IT Project Management, Full Time, Days

Jackson Health System

Department: Project Management Office

Address: River Landing, 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time, Days, Hybrid, onsite 3 days

**Project Management Certification (PMP) is required. **

**EPIC and Hospital Experience Highly Preferred***

Summary

The Manager, IT Project Management is responsible for the day-to-day operations, methodology, and governance of the Information Technology project portfolio. The role ensures that a team of Project Managers delivers complex healthcare technology initiatives. The role serves as the primary gatekeeper for project intake, a mentor for project leadership, and a key administrative lead for departmental financial and performance management.

Responsibilities

Operational Leadership: Manage the daily activities of Project Managers; provide coaching, remove roadblocks, and ensure adherence to the standard Project Management Life Cycle (PMLC).

Project Intake & Prioritization: Oversee the formal IT intake process; evaluate new project requests for feasibility, resource requirements.

Performance Management: Conduct regular performance evaluations, feedback sessions and "check-ins" for the PM team; establish clear KPIs and goals for each direct report.

Financial & Budgetary Oversight: Manage the PMO operational budget; review and approve related expenses for the Project portfolio management tool and staffing.

Administrative Approvals: Act as the primary authority for staff timecards, PTO requests and other related approvals.

Governance & Reporting: Maintain the PMO dashboard; provide weekly/monthly status updates on portfolio health, resource utilization, and high-risk milestones.

Vendor Management: Partner with third-party vendors to ensure delivery milestones are met and that contract terms are upheld during the implementation of specialized clinical systems.

Performs all other related job duties as assigned.

Experience

Generally requires 5 to 7 years of related experience. Management experience is required.

Education

Bachelor's degree in related field is required.

Skill

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.

Ability to communicate effectively in both oral and written form.

Ability to handle difficult and stressful situations with critical thinking and professional composure.

Ability to understand and follow instructions.

Ability to exercise sound and independent judgment.

Knowledge and skill in use of job appropriate technology and software applications.

Credentials

Project Management Certification (PMP) is required.