Manager Service Sales (HYBRID Shelton, CT)

The Company

The “new” PerkinElmer business, a newly independent company as of March 13, 2023, is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and management and today complements its service offerings with a broad portfolio of atomic spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents. With a dedicated team of more than 5,000 team members, the Company serves customers in more than 35 countries. Additional information is available at www.perkinelmer.com .

Purpose

As an Aftermarket Service Sales Manager, you will be responsible for leading and managing a team of direct reports, overseeing their performance, driving sales initiatives, and ensuring exceptional service delivery to our clients. You will report to the Director, Customer Enablement and your role will be pivotal in delivering growth through service contract renewals, contract additions, and other after-market products.

Location: Hybrid remote in our Shelton, CT office 4 days a week with one day a week working remotely.

Responsibilities

Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions for a $100 million business

Partner with the broader service team to expand the contract base by adding new contracts with 20% of time devoted to new business

Set team direction and create action plans to deliver results

Forecast sales results, track leading KPIs, and lead funnel management process

Analyze areas for improvement and guide the business in change management

Work closely with leadership to develop growth strategies for assigned territory

Coach and manage performance of 13 inside sales representatives

Develop and maintain key customer relationships to drive growth opportunities by 10%+

Develop training plans to drive better product knowledge, cross functional collaboration, and customer engagement

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.

Basic Qualifications

7+ years of sales experience in Business-to-Business sales

5+ years of management experience in a growth driven sales team

Strong Analytical and problem-solving skills

Results orientated mindset with a proven ability to deliver against target

Demonstrated success in sales and account management in a large revenue environment

Ability to commute and work in Shelton CT Office

Bachelor’s degree

Preferred Characteristics

Advanced degree or relevant experience

Salesforce experience

Relevant experience in the analytical instruments & consumables industry

Ability to develop trusted customer partnerships for account growth

Contract and service sales leadership

Ability to handle multiple tasks effectively, prioritize appropriately and adapt to changes and work schedule

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

The annual compensation range for this full-time position is $90,000 to $120,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.