Director, Quality Initiatives & System Improvement

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Director, Quality Initiatives and System Improvement (DQI&SI) provides oversight to all hospital-based work to attain unsurpassed clinical and patient-reported outcomes. The DQI&SI builds organization-wide participation in improvement through transparency, collaboration and mutual learning. The DQI&SI facilitates the redesign of patient care processes, analyzes data to inform and guide improvement efforts, and develops organizational capacity for improvement through teaching and mentorship. While directing the assessment, planning, implementation, monitoring and evaluation of best practices, the MQI&SI ensures that cost effective, quality care is administered to all patients in accordance with the hospital PI plan, while complying with the standards of all regulatory and accrediting agencies. Working in conjunction with, and reporting directly to, the regional Chief Quality Officer, the DQI&SI will provide oversight to all system quality activities by identifying areas for improvement. Provides leadership in the implementation and integration of the Department of Patient Care Performance Improvement Plan in addition to ensuring JCAHO & regulatory compliance. Oversees various activities of the Patient Safety and Quality Department while aligning with the Medical Center and HMH Performance Improvement Plan.