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About the job

Our client, a growing tech consultancy, are hiring an experienced ServiceNow Architect to join the team in Virginia. The successful candidate will provide technical leadership across a large, multi-module ServiceNow environment supporting a federal customer. Including to own the platform architecture and technical strategy, and lead major upgrades, new implementations and complex integrations.

Responsibilities

Own and evolve the ServiceNow platform’s technical architecture, strategy and long-term roadmap.

Lead the design of major platform upgrades, new module deployments and complex integrations across the ServiceNow ecosystem.

Develop and enforce engineering standards, security controls, architectural guidelines and governance practices aligned with federal requirements.

Convert business and mission-critical requirements into secure, scalable and maintainable ServiceNow solutions.

Assess emerging ServiceNow products and capabilities, recommending appropriate technologies and features for adoption.

Provide technical direction, mentorship and architectural guidance to senior and mid-level ServiceNow developers.

Partner with federal customers, stakeholders, program managers and delivery teams throughout the solution lifecycle.

Review technical designs and high-risk platform changes to maintain quality across implementations and upgrades.

Ensure all solutions satisfy federal requirements relating to security, compliance, auditability, reliability and performance.

Promote continuous platform improvement by addressing technical debt and advancing the overall ServiceNow environment.

Skillset

Active Top Secret security clearance is essential.

ServiceNow Certified System Administrator (CSA) certification.

CompTIA Security+ and ServiceNow Certified Application Developer (CAD) certifications are highly desirable.

Additional ServiceNow credentials, such as Certified Technical Architect (CTA) or relevant Certified Implementation Specialist (CIS) certifications, would be a plus.

Extensive experience designing and implementing ServiceNow solutions across large, complex enterprise environments.

Demonstrated success leading technical strategy for major platform upgrades and multi-module implementations.

Advanced knowledge of ServiceNow architecture, security, integrations, development standards and platform best practices.

Proven ability to design scalable ServiceNow architectures and effective enterprise governance frameworks.

Experience supporting federal or Department of Defense customers, with knowledge of relevant security, compliance, and audit frameworks is a bonus.

Excellent stakeholder engagement, communication and technical leadership skills.