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About the job

Job Title: Manager, Field Engineering

Job Code: 44816

Job Location: Carlsbad, CA (100% on- site)

Job Schedule: 9/80 employees work 9 out of 14 days- totaling 80 hours worked- and have every other Friday off

Job Description:

L3Harris is seeking a highly motivated candidate to lead the Tactical Data Links (TDL) Field Service Engineering (FSE) team. The FSE manager will have overall responsibility for planning and executing FSE responsibilities for our Link 16 products which include platform integration support, demonstrations, and customer training. The ideal candidate should possess Link 16 subject matter expertise, be highly organized, have excellent communication skills, and be able to lead continuous improvement initiatives.

Essential Functions:

Leads the TDL FSE team that provides onsite integration support of MIDS and NGEN TDL products on customer platforms

Responsible for execution of TDL product demonstrations at venues such as customer events and trade shows

Facilitates maintenance, procurement, and tracking of demo assets

Coordinates the execution of customer training for TDL products including curriculum generation and delivery

Serves as a customer point of contact for responding to RFIs and technical inquiries

Manages a geographically dispersed team through operational planning, priority deconfliction, and resource capacity analysis

Partners with leaders and cross-functional team members to meet business objectives

Builds organization capability through mentorship and training

Leads initiatives to develop and improve FSE related processes

Hands-on leader with the ability to step into frontline roles to maintain productivity and service peak demand

Ability to travel up to 10% domestically or internationally

Ability to obtain and maintain a DoD Secret clearance and access to U.S. Government/customer facilities.

Ability to meet physical requirements (lifting/positioning per role standards)

Qualifications:

Bachelor’s Degree and minimum 9 years prior related experience. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.

Preferred Additional Skills:

Comprehensive knowledge and experience with Link 16 TDL systems and products (MIDS, STT, BATS)

Familiarity with ICDs, platform interface integration, basic RF concepts and test equipment (spectrum analyzers, signal generators).

Experience with customer support and relationship management

In compliance with pay transparency requirements, the salary range for this role in California, Seattle, Washington D.C., Maryland Greater Washington D.C. area, the city of Denver, Washington State and New York City, the salary range for this role is $105,500-$196,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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