The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

SUBSTANCE ABUSE SERVICES - CONTRACT MANAGER (Program Administrator II)

Job Location:

Address:

Education Programs and Community Reentry Division 801 East Jefferson Street Phoenix, Arizona 85034 https://corrections.az.gov/

Posting Details:

Salary: $95,000.00

Grade: 24

Closing Date: Open Until Filled

Job Summary:

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking a motivated leader to serve as the Substance Abuse Services - Contracts Manager (Program Administrator II). This position oversees statewide contracted substance abuse treatment services and ensures consistent, quality implementation of treatment programming across facilities.

The coordinator is responsible for monitoring contract compliance, supporting vendor performance, ensuring accurate data reporting, and promoting high-quality delivery of substance use disorder (SUD) services. This role also supports strategic planning, quality improvement efforts, and operational coordination with internal and external stakeholders.

Job Duties:

Oversees statewide contracted substance abuse treatment services and ensures compliance with applicable laws, rules, regulations, contracts, policies, and procedures

Serves as the primary liaison between ADCRR leadership, facility administrators, private prisons, and contracted providers

Monitors provider performance, enrollments, documentation quality, program fidelity, and statewide treatment capacity

Conducts documentation audits, reviews group observations, and verifies curriculum fidelity

Ensures the accuracy of Arizona Correctional Information System (ACIS) reports and treatment‑related data Develops and maintains spreadsheets, statistical reports, performance metrics, and capacity‑tracking tools

Identifies service gaps and recommends program improvements to support consistent statewide treatment delivery

Coordinates with operations staff to resolve facility, movement, and scheduling issues

Participates in recruitment activities and vendor relationship development

Reviews and recommends updates to policy and procedure to ensure alignment with current practice

Plans and coordinates meetings, prepares evaluations, and manages administrative schedules

Drives on State business

Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

Microsoft Office and Google Suite

Principles and practices of management and supervision

Security practices and adult learning processes

ADCRR policies, procedures, and security practices

English language usage, grammar, and spelling

Skill in:

Organization and time management

Verbal and written communication

Building and maintaining interpersonal relationships

Problem‑solving and active listening

Collecting and maintaining accurate data

Google Sheets and industry standards

Utilizing project management tools

Reading, interpreting, and enforcing contracts in accordance with agency requirements and provider obligations

Ability to:

Manage and track detail‑intensive or high‑visibility projects

Develop and maintain complex spreadsheets and graphs

Interact professionally with ADCRR staff and the public

Work in a prison environment

Collect and maintain accurate program data

Work independently with minimal supervision

Selective Preference(s):

Master’s degree from an accredited school

Three (3) or more years of progressive managerial experience

Experience with corrections or ADCRR policies and procedures

Counseling licenses from the Arizona Board of Behavioral Health Examiners

Three (3) or more years of experience in LEAN processes and spreadsheets

Pre-Employment Requirements:

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:

Vacation and sick days with 10 paid holidays per year

Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)

Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options

Exceptional retirement program

Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program

An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave program here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement :

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.